CVS pharmacy

I WOULD LIKE TO SAY A FEW WORDS ABOUT THE CVS PHARMACY THATS ON CORAL WAY AND 147TH AVE. WHERE I'VE BEEN HELPED FOR SOME 20 YEARS ,THIS CVS HAVE THE BEST EMPLOYES, THE OWNER COULD ASK FOR, IN ANY WAY POSIBLE. FROM THE MOMENT YOU WALK IN, YOU ARE ASKED HOW YOU CAN BE HELPED. AND NOW WHEN YOUR NEED IS WITH THE PHARMACY. NUMBER ONE DRA. FLORES AND ALL HER STAFF ARE A1A ON ALL YOUR SERVICE NEEDS. WITH THE SMALLEST TIME PISIBLE. I'M WRATTING TO LET IN MY POST KNOW HOW I FEEL BECAUSE RECOGNITION IS IN ORDER. THE TIME WAS NEVER BETTER TO LET DRA FLORES AND STAFF, HOW GRATEFULL, MY LATE HUSBAND AND I HAVE ALWAYS BEEN GRATEFULL. TILL MY LAST DAY ANA M TORRES AND SOME THAT LOVED THIS CVS TOO. VICTOR TORRES
Oct 9th, 2021

This pharmacy tried their hardest to get me to leave and go to a different pharmacy. The customer service is horrendous. As I am typing this they again came back with my prescription to get me to go to another pharmacy. Please replace all the staff
Apr 1st, 2021

I had gone to CVS three times to pick up my sons medications, hopefully I will get lucky on my fourth attempt. First time they did not have the medication and they had to order it but they never called me to Let me know. Second the insurance did not cover it but again they never called me to let me know. the med was more than $300 so I needed to research on my own for a coupon and that took me several phone calls. The only coupon I found had to be processed by the pharmacy due to the information they asked for. The staff there couldnt help me because they dont have internet. Only after I complained somebody helped my do it but again, they couldnt give me the medication because it was almost their lunch time 1 PM (lunch time 1:30-2 PM). When I came back they pharmacy was closed because their covid schedule never went back to precovid schedule and they ridiculously close at 8 PM. I feel that covid also helped downgrade costumer services at CVS.
Mar 30th, 2022

The worst customer service and inefficiency at this store. I have been a customer of this location for the past 12 years and am moving to another store due to lack of professionalism. They send you a text that the medication is ready and after 20 minutes way to be attended they just tell you they do not know where the medication is. The called doctor screams at you to tell her again your date of birth then she starts putting medication on the shelves and tells you she is looking for your medication in that mess. When you show discontent she just tells you good luck and call a line to put a complaint and see if someone answers. Obviously this staff does not care whether or not she provides good customer service. It is Monday, December 20 at 7:20 pm . Long line, sick people trying to get medication waiting in line. Do not go to this location it has changed over the years and you better go to another CVS, there are many in the area.
Dec 18th, 2021

(Translated by Google) Pharmacy staff training is dire. The doctor sent them a prescription for a cough syrup; first they said they had not sent her the correct dose or days to calculate. From the office they forwarded the data with me on the phone. When I went to get the medicine they told me that they had not received it; which is false. I called the office early and they had to phone the CVS pharmacy. When I go back to get the medicine they tell me they don't have it. Even when you have to allow them to treat customers as if they don't care about our health. Remember pharmacy workers that you earn a salary thanks to customers. Therefore, if you do not know how to get the measurements, go back to school. And I say this because when I went back to cancel the medication the technique was putting various types of medication in a container without absolutely using a unit of measure. I never go back to a CVS pharmacy. (Original) La preparación del personal de la farmacia es nefasta. El doctor les envió una receta para un jarabe para tos; primero dijeron que no le habían enviado la dosis correcta o los días para calcular. Desde la oficina le reenviaron los datos conmigo en el teléfono. Cuando fui a buscar el medicamento me dijeron que no lo habían recibido; cosa que es falso. Llame temprano a la oficina y tuvieron que hablar por teléfono a la farmacia de CVS. Cuando regreso a buscar el medicamento me dicen que no lo tienen. Hasta cuando hay que permitir que traten a los clientes como si no les importara nuestra salud. Recuerden trabajadores de la farmacia que ustedes ganan un salario gracias a los clientes. Por ende si no saben como sacar las medidas regresen a la escuela. Y digo esto porque cuando regresé a cancelar el medicamento la técnica estaba poniendo varios tipos de medicamento en un recipiente sin usar absolutamente una unidad de medidas. Nunca mas regreso a una farmacia de CVS.
Sep 14th, 2021