Wells Fargo Advisors

(Translated by Google) Any appointment is by appointment, you can no longer come to make a new account, I have an account with another bank, because I am going to make an account with Bank of America or Washington Mutual, there are plenty of banks here Cristopher attended me, he passed by my side and as a manager not even the good morning afterwards came and attended me And he explained to me that it is for appointments to see a representative How the American system has changed after COVID (Original) Cualquier cita es por appointment ya no se puede venir a hacer cuenta nueva yo tengo cuenta con otro banco pues me voy hacer cuenta con Bank of America o Washington mutual ac sobran bancos Cristopher me atendi paso por mi lado y como gerente ni los buenos das despus fue que vino y me atendi Y me explico que es por citas para ver un representante Cmo ha cambiado el sistema americano despus del COVID
Mar 13th, 2022

I gave been with Wells Fargo since 1962!
Feb 23rd, 2022

My mom is 75 years old and a customer of Wells Fargo for many years. She received a text stating that her account had been frozen because of "suspicious activity". My poor mom drove to the closes Wells Fargo branch and walked into this one on 122 & 8 St. (What a big mistake ) An employee named Giselle Hernandez told her that she could NOT walk in without an appointment. That how dare my mom interrupt her meeting. She wouldn't allow my mom to explain the reason why she was there and how concerned she was about her account. This obnoxious, loud and rude employee continued to belittle my mom by raising her voice and speaking over her. She needs retraining and a reminder from Roxanna Pena the manager; that everyone who walks into the branch is either a customer or a potential customer. No customers, No branch, No job
Jan 13th, 2022

(Translated by Google) Mr. Juan Rodrguez is wonderful. Very good customer service. I recommend it (Original) El sr. Juan Rodrguez de maravilla . Muy buen servicio al cliente . Lo recomiendo
Dec 13th, 2021

(Translated by Google) I do not recommend this branch of 122 ave sw and the 8th. lousy service. I went to make a simple update of the account from resident to citizen that only requires showing the American passport, a procedure that another branch told me that I did not need to make an appointment because it is a simple procedure. This branch requires making an appointment and they are within a week 15 days but despite this, when you want to make the appointment who attends you at the entrance I am not going to mention a name because I do not want to harm anyone's work with the comment they want to beat you to other branches so that you do the process and it is not the This is the first time that this has happened. Several people have already complained about this branch for the same reason. If they are not capable of serving customers, it is better that they close this location or hire more personnel to be able to fulfill the MISSION and VISION of said company. . Thanks I do not recommend this branch of 122 ave sw and the 8th. lousy service. I went to make a simple update of the account from resident to citizen that only requires showing the American passport, a procedure that another branch told me that I did not need to make an appointment because it is a simple procedure. This branch requires making an appointment and they are within a week 15 days but despite this, when you want to make the appointment who attends you at the entrance I am not going to mention a name because I do not want to harm anyone's work with the comment they want to beat you to other branches so that you do the process and it is not the This is the first time that this has happened. Several people have already complained about this branch for the same reason. If they are not able to serve customers, it is better that they close this location or hire more staff to be able to fulfill the MISSION and VISION of said company. . thanks (Original) No recomiendo esta sucursal de la 122 ave sw y la 8st. el servicio psimo. Fui a realizar una simple actualizacin de la cuenta de residente a ciudadano que solo lleva ensear el pasaporte americano,trmite que otra sucursal me dijo que no necesitaba sacar cita por ser un Simple tramite.esta sucursal requiere sacar cita y las mismas estn entre una semana 15 das pero no obstante a ello al querer sacar la cita quien te atiende en la entrada que no voy a mencionar nombre porque no quiero con el comentario daarle el trabajo a nadie te quieren batear hacia otras sucursales para que hagas el tramite y no es la primera vez que eso pasa.ya varias personas se quejan de esta sucursal por la misma causa.si no son capaces de atender a los clientes es mejor que cierren esta locacion o contrates ms personal para poder cumplir con la MISIN y la VISIN de dicha empresa. Gracias I do not recommend this branch of 122 ave sw and the 8th. lousy service. I went to make a simple update of the account from resident to citizen that only requires showing the American passport, a procedure that another branch told me that I did not need to make an appointment because it is a simple procedure. This branch requires making an appointment and they are within a week 15 days but despite this, when you want to make the appointment who attends you at the entrance I am not going to mention a name because I do not want to harm anyone's work with the comment they want to beat you to other branches so that you do the process and it is not the This is the first time that this has happened. Several people have already complained about this branch for the same reason. If they are not able to serve customers, it is better that they close this location or hire more staff to be able to fulfill the MISSION and VISION of said company. . Thanks
Feb 15th, 2022