MVP Marine

Absolute worst customer service !! Have gotten the runaround and flat out lied to multiple times. Still have not recieved a credit card refund for an order that was never shipped!! Found mulitple other reviews on Facebook, Google, Ebay and with the Better business bureau with similar and worse issues with this company. Buyer beware!!!
May 19th, 2021

Some of the worst customer service I’ve ever experienced, they seem to have a problem shipping the customer orders after an online sale has been made. If you email them and ask about your order they will blame the shipping company when in reality they just never shipped the item. After the initial email they will stop responding to you all together. If you call the store they will go and “try to find out why the item hasn’t shipped”, then come back to the phone and tell you the person in charge of interned sales isn’t there at the moment, ask for your phone number so they can look into it further and call you back, which they never actually will. Save your time and money and shop elsewhere.
Mar 30th, 2021

Placed an order for a OEM Mercury 300 Hr Maintenance Kit - 75-115HP FourStroke 2.1L Outboard 8M0097855 and order was identified as shipped but was never provided to USPS for shipping 9 days later. Further review of other customer experiences indicate the vendor does this quite often. Check BBB rating!
Mar 8th, 2021

Oct 30th, 2020

(Translated by Google) My name is Gonzalo Pérez, my experience with MVP and with the owner Mr. Pedro could not be worse, they have no scruples in deceiving the client by doing a bad job and charging as if they had solved the problem, I do not recommend it to anyone, They are scammers, they use the mechanic Esteban Pinilla to repair my boat and the result was that the work was of very poor quality without observing the minimum rules required by a boat that is going to go out to sea, exposing human lives to strong consequences, as happened and today it continues to occur, showing a lot of responsibility, he only cares about money (Original) Mi nombre es Gonzalo Pérez, mi experiencia con MVP y con el dueño el Sr Pedro no pudo ser peor, no tienen escrúpulo ninguno en engañar al cliente haciendo un mal trabajo y cobrando como si hubieran resuelto el problema, no se lo recomiendo a nadie, son unos estafadores , utilizan al mecánico Esteban Pinilla para reparar mi barco y el resultado fue que el trabajo fue de muy mala calidad sin observar las reglas mínimas que requiere un barco que va a salir al mar, exponiendo vidas humanas a consecuencias fuerte, como ocurrió y en la actualidad continúa ocurriendo, mostrando mucha in responsabilidad, sólo le importa el dinero
Sep 30th, 2020