Wallace B Moorehand - State Farm Insurance Agent

I recently was in the need for auto insurance. I put extensive time and effort reaching out to agents and got various quotes. When I initially talked with this office I was told about their drive and save program and clearly expressed that I was not interested in participating. I NEVER agreed to it. I carefully compared quotes and decided to go ahead with State Farm. After paying in full was sent a text saying I was going to receive my beacon for the drive and save program. I reached back out to Allonna who I was working with and told her I did not agree to this and she said to ignore it. I started receiving emails telling me to sign up for it. Reached out again and was told to ignore. I then received a bill from State Farm after I paid in full my for my policy. The email never mentioned why. I sent 2 emails back to the agency stating why am I getting any bills and was told because I didnt participate in the program. Never did I agree to the program or never was I told that my policy would have an increase. I was informed that I had to pay. Totally unacceptable and bad customer service.
Apr 7th, 2024

We have been with State Farm forever and Brandon Lewis is great guy, you can't go wrong with vehicle insurance.
Mar 16th, 2024

Excellent service
Feb 20th, 2024

Outstanding service and friendly workers. Holly Wood was an outstanding rep and was patient with dealing with my needs. I would recommend her to anyone that needs help with switching insurance.
Feb 2nd, 2024

Very responsive and fair priced insurance Agent. I would recommend this agent for anyone looking for their next policy. Thanks Brandon!
Dec 7th, 2023