LGI Homes - Mirror Lakes

The worst It's ever been.
Dec 11th, 2023

To Mr. Lipar, My name is Brenden and I recently purchased a home in Fort Myers. Since I have bought the home and even before hand I have nothing but issues either with management or the home itself. I have a list of things that needed to be addressed and so far only one has been semi resolved. The biggest one is the foundation is not sealed. I have pictures of the studs exposed. This is getting kinda messy. I would like you to think for a second if this was your home how would you feel? What if you bought a home from a builder and trusted this builder to build a great quality of home only to find out that theres sooo many issues. Here are a list of some that I have found. The foundation is not sealed and studs are exposed The goose neck damper was jammed shut. Had to remove Theres a huge gab behind the cabinets The counter top is not sealed The fridge is missing the ice maker We have not gotten any information about any of the appliances This house costed me 405,000 and its not worth half that. I cant blame the workers on this cause its up to management to ensure this is done correctly. All I want is get these fixed and be done with this nightmare. If no. The next stop is to go public about how a builder is treating their customers and how they sell poor quality homes and how they treat 13 year military veterans. As CEO Im hoping you care about your company and care about the quality of work that your company provides to its customers. Our sales woman Helen was great. Absolutely zero complaints. None. Anthony and Brandon are the absolute worst. I didnt go with their lender and thats when things started to go south. They wouldnt communicate with us about anything. Delay after delay and issue after issue. They waited for the last second to get everyone done and we were still almost a month behind on closing. I would not recommend this builder. House is beautiful. Dont do this builder. Find someone else. Someone who actually care for their clients. Youre nothing more than a number to them. Run. They are unprofessional.
Nov 13th, 2023

We had a fantastic experience with Daniel from LGI Homes while buying our first home. He kept us updated throughout the construction process with pictures and videos, answering all our questions along the way. Daniels service was professional, responsive, and he genuinely cared for our needs as a family. We are in love with our new home and its all thanks to Daniels help. Highly recommend him to anyone looking to buy a home. 5/5 stars.
Jul 19th, 2023

They will do what they can to get your business then feed you a line of BS. The purchasing of our home was nothing short of a nightmare. Now all the newer houses being built in the neighborhood are getting many upgrades over what I was offered for the same sales price as what we paid. We have been waiting over a month to have a shower door fixed with little to no communication. I am disappointed as when we first started the buying process it seemed like it would go smoothly only to have the buying rules changed which allowed them to drag out the process and increase the price of our home almost 60k.
Jun 30th, 2023

Poor quality, value and unprofessional. These disgraceful people will spin you in a circle of lies between the staff. They even went as far to reach and try to make false allegations about phone calls was very disappointed. Just like the other comments address these people only want to meet in person and waste hours of your time. Daniel the sales rep ( as mentioned in the other comments ) was a complete lie since the beginning between him and his manager Brandon. Beware stay away from these faulty ignorant animals. Looking back now I found all the articles with all these lawsuits WOW sad case
Jun 24th, 2023