Star Air Conditioning & Heating

I had a great experience with Star Air Conditioning & Heating LLC. I was very impressed with Daniel he was a very straight forward guy and very respectful. I couldnt have asked for better service. He gave me options that I could work with and was honest. I will be recommending them to friends and family.
Jan 26th, 2023

I recommend this company call for a service and attended me Nancy she is Wonderful excellent customer service.
Dec 28th, 2022

If your looking for the worst air conditioning service in Kissimmee fl as far as personnel Look no farther. This company is a complete joke and there office personnel are nothing but liars. It all started with the 1st phone call and progressively went down hill from there. They talk a good game and that's all it is talk. They were followed in my neighborhood by the police  department who served them papers.  They were late and no call was received by us. They offered a gold plan which was as worthless as there claim and I received my money back. They've yet to send my warranty even though I paid for a motor. Again all you people out here can do  much better then this company,  unless you enjoy being lied to, and the owner Larry thinks his actions of cussing and threatening customers is acceptable.  They will respond negative with this review I've written but nancy asked for a review.  She's one of the office people who can't seem to know the truth from their own lies. This company gets an F in all aspects of dealing with the public.  Rude behavior. Threatening customers and false advertisement.
Nov 16th, 2022

The employees at this place think that being extremely ill mannered and discourteous is the way to treat paying customers I think not. I am retired and would never speak or treat good hardworking people in this way I hope people read this comment and this company change its ways. Terrible terrible To bad I had to give 1 star as they are undeserving even of that.
Oct 23rd, 2022

I called this company October 2nd, spoke to Yliana who was rude then called back and spoke to Nancy who talked me into their Gold plan which sounded good and scheduled an appointment they arrived late with no text no phone call. A police officer followed their van in my neighborhood and served one of the technicians papers. Not a good look for Star A/c, had lots of neighbors looking. Nancy said they were there checking licenses, Unfortunately the technicians Only performed 3 of 21 services offered on it. I just retired from owning my own towing company after 26 years and had a great relationship with the sheriff's department, police department and code enforcement so making a phone call was real easy I knew a lot of those guys by name turns out they don't do that, another lie. I asked Nancy for my money back, she transferred me to Larry the owner who only knew how to scream and swear and tried to be little me trying to prevoke me into an argument because he did not like this review I had written. I told him the truth hurts doesn't it. Nancy insisted I write one even knowing it wasn't gonna be favorable. I remained cool calm and collective. This company gets an F buyer beware. Service: A/C system repair
Oct 7th, 2022