AT&T Store

I am BLESSED. Amen.
Jul 1st, 2023

(Translated by Google) Never had a bad experience You just want to pay one bill but they want all your information Can't believe this is the number one phone network provider in the US it sucks (Original)
Jun 28th, 2023

I'm not sure about the actual service once connected, but the installation process was awful. Two attempts to install and both were failures. The first guy showed up and we walked through where we wanted the connection entering the house, he moaned and complained the whole time. I sensed he was lazy and didn't want to do this job. Once we settled on the wiring on the house, he proceeded to check the pole connection. A little while later he came back and tells us the port connector on the pole is full and that he would not be able to install that day. He said he would call in to the office to put in a ticket to add a port. AT&T calls to let us know that the problem was resolved. Six weeks later, different guy shows up, he's nicer, but he again tells us that there are no ports available for our installation. He then verified with the office and 'no ports available'. UGH! We canceled the entire installation. Very disappointed and the sad part is we get a flyer in the mail today offering a deal on service and installation. Stop bothering us if you can't provide the service! Done with AT&T!
Jun 23rd, 2023

Horrible customer service. I was misinformed by the store about what needed to be done to return equipment. What they made seem like a very easy process turned into a more difficult process. The representative who spoke to me was short, rude and couldn't wait to assist another customer because they were busy. I, and every member of my family, will do our best to ensure that AT&T never gets another dollar from us.
Jun 16th, 2023

Liz is absolutely amazing! Went to a At&t store in Miami because my phone couldnt read my sims card Guy told me to just throw it away and get a new phone with him. I told him No. Came back home to Key West, went to see Liz and she helped me tremendously!!!! Did not need to get a new phone.. my phone is already new by the way. Great service. Whatever you need, go see Liz!
Jun 15th, 2023