Chamber Rating

3.1 - (288 reviews)
120
28
17
10
113
Read Our 288 Reviews

Chamber Rating

3.1 - (288 reviews)
120
28
17
10
113
  • Steven Rutz

    Delivery Driver drove right into our front yard, during the rain when it has been raining. Is there such a thing as respecting private property? I understand it is raining, and we do live on a private drive, however there is no need for anyone to drive up onto our front yard putting ruts in our grass. This is totally disrespectful and should not happen. There is room to park and turn around using the road or dedicated spots to turn around.
    Mar 1st, 2022

  • Manny SA

    Never received my package took day off work because need a signature and the driver went to the wrong house then when called to have driver come back they say can't get a hold of driver worst service ever
    Feb 19th, 2022

  • 2460joel

    This FedEx facility is not only negligent but blatantly irisponsible with the customers. They scan packages as being delivered when they're not. Put packages undeliverable when they never show up to the residence. They don't leave tags on the doors where they supposedly tried to deliver, but why would they when the packages are not to be signed on delivery in the first place. Very fraudulent practices going on with this big stupid corporation. It should be fined millions by the state.
    Dec 17th, 2021

  • Ms. Hart

    I missed the driver the day before reached out to customer service to see if I could meet the driver or a reattempt. The rep kept saying sorry and the delivery will be made the next day, I explained I know you can communicate to the driver by diad and he think i did not know how that works takes my number nothing. No callback at all. Cool im not mad, but service can go a long way. Today I meet the driver at the door say Hi! Hello! no reply as he walk away I say Merry Xmas still no reply. I get that drivers work very hard during the holiday, but being rude doesn't help. Kindness goes a long way
    Dec 14th, 2021

  • Valerie Dixon

    This place is a joke I sent 3 packages to Florida from Texas cause I was moving .. I had all of my son's stuff who had just passed away .. everything I had left of him. Plus all my belongings. They delivered to the wrong address was told they would retrieve it .. spoke to claims she said they never even sent someone out.. now a month later all my stuff including my deceased sons are gone ... Horrible customer service and no one ever helped me .. except the claims lady ..
    Dec 4th, 2021

Read Our 288 Reviews

About
FedEx Ground

FedEx Ground is located at 13509 Waterworks St in Jacksonville, Florida 32221. FedEx Ground can be contacted via phone at (800) 463-3339 for pricing, hours and directions.

Contact Info

  •   (800) 463-3339

Questions & Answers

Q What is the phone number for FedEx Ground?

A The phone number for FedEx Ground is: (800) 463-3339.


Q Where is FedEx Ground located?

A FedEx Ground is located at 13509 Waterworks St, Jacksonville, FL 32221


Q How is FedEx Ground rated?

A FedEx Ground has a 3.1 Star Rating from 288 reviewers.

Ratings and Reviews
FedEx Ground

Overall Rating

Overall Rating
( 288 Reviews )
120
28
17
10
113
Write a Review

Steven Rutz on Google

image Delivery Driver drove right into our front yard, during the rain when it has been raining. Is there such a thing as respecting private property? I understand it is raining, and we do live on a private drive, however there is no need for anyone to drive up onto our front yard putting ruts in our grass. This is totally disrespectful and should not happen. There is room to park and turn around using the road or dedicated spots to turn around.


Manny SA on Google

image Never received my package took day off work because need a signature and the driver went to the wrong house then when called to have driver come back they say can't get a hold of driver worst service ever


2460joel on Google

image This FedEx facility is not only negligent but blatantly irisponsible with the customers. They scan packages as being delivered when they're not. Put packages undeliverable when they never show up to the residence. They don't leave tags on the doors where they supposedly tried to deliver, but why would they when the packages are not to be signed on delivery in the first place. Very fraudulent practices going on with this big stupid corporation. It should be fined millions by the state.


Ms. Hart on Google

image I missed the driver the day before reached out to customer service to see if I could meet the driver or a reattempt. The rep kept saying sorry and the delivery will be made the next day, I explained I know you can communicate to the driver by diad and he think i did not know how that works takes my number nothing. No callback at all. Cool im not mad, but service can go a long way. Today I meet the driver at the door say Hi! Hello! no reply as he walk away I say Merry Xmas still no reply. I get that drivers work very hard during the holiday, but being rude doesn't help. Kindness goes a long way


Valerie Dixon on Google

image This place is a joke I sent 3 packages to Florida from Texas cause I was moving .. I had all of my son's stuff who had just passed away .. everything I had left of him. Plus all my belongings. They delivered to the wrong address was told they would retrieve it .. spoke to claims she said they never even sent someone out.. now a month later all my stuff including my deceased sons are gone ... Horrible customer service and no one ever helped me .. except the claims lady ..


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Overall Rating

Overall Rating
( 288 Reviews )
120
28
17
10
113

Write a Review

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