UF Health Family Medicine - Monument Landing

If I wanted my appointment to be at 11, I'd schedule it for 11. People don't have all day to sit around waiting when their appointment times were 9:40.
Feb 7th, 2024

The nurses and reception staff are very friendly. They ALWAYS help me with what I need. And they always have a smile for you. Very satisfied with everyone
Jan 29th, 2024

Dec 20th, 2023

2mos waiting for this appt! 10 mins before our appt the front desk said our insurance had changed our primary care. I called Humana to fix the problem. The info was being sent when the front desk told me the doctor wasn't going to see us we had to reschedule. I told them but we're here and humana fixed the problem, But dcotor Stephany Paredes Molina said "No", she wouldn't be seeing us today we had to reschedule. I felt it was racist. They took the Spanish speaking late individuals but me and my daughter and another white lady were both turned away that day. There was no reason for this. I am done with UF HEALTH, I'll stick with Baptist, st vincent and MAYO. The place is dirty and smelly anyways.
Dec 9th, 2023

Absolute nightmare to deal with. They canceled my appointment (that i waited a month for) the day off and made me reschedule another month out. The practitioner was great, and gave me a referral. The referral said I would be contacted, which never happened, so i reached out, only to be told that i wasnt contacted because they referred me to a place that didnt take my insurance (the insurance they knew I had because I used it at the appointment). They switched the referral to a different place and I was told Id be contacted. Again, I was never contacted. I even reached out to that place twice and they never responded to me. Literally would not recommend this place to anyone. I had to wait months for an appointment that was entirely unhelpful.
Sep 3rd, 2023