Exceptional Dentistry & Sedation Center

Aug 21st, 2022

Really disappointed by the quality of care provided by "Dr" Art Mowery. Went in for a crown and within 2 weeks was in crippling pain because it had started to come loose already! Politely contacted Mr. Mowery's office to provide an opportunity to fix the poor quality work, and he refused to do any additional work on it without charging the full price AGAIN. Ended up having to just go to another dentist to have it fixed and get out of pain, and paying full price since Mr. Mowery had his lawyer's bully me out of attempting to resolve this in court. Response: I have seen you reply to multiple low star reviews that they have the wrong dentist despite citing by name and that they are fake, and many comments highlight that you constantly remove negative comments to improve your reviews. Of course I would not use my actual name given how hostile you are to other reviewers who have anything to say that isn't glowing.
Aug 14th, 2022

I have been a patient for over 7 years at Exceptional Dentistry . In my youth I had a few very stressful dental visits that left me a bit traumatized . My anxiety would go through the roof at the thought of going to the dentists even as an adult. My other problem is I have a very small mouth, and that can be challenging. Dr. Kim Mowery and her staff have always treated me me with the utmost professionalism and kindness. They have a way of putting you at ease. There are times that I will require mild sedation for a procedure. Dr. Kim is highly knowledgeable in the use of sedation and strives to make you comfortable. The staff is genuinely kind and understanding. They have offered me a neck pillows and wrapped me in a warm blanket along with playing a favorite movie during my procedure. They closely monitor you during your dental procedures and will call and check on you. I sincerely appreciate the attention to detail and making me feel valued as a patient .
Jul 30th, 2022

Although I have to say that Dr Mowry has always been very professional in the past and very good at what he does I was disappointed at today's visit. I had received a full upper implant about 2 1/2 years ago and everything went great. Last week while eating a baked potato a piece of the implant broke off, it happens to be where one of my post is. I went in at 3:00 for appt and was there until 3:45 only to be told that the fee for fixing implant would be $270.00. That is ok but what upset me was a $40.00 consult fee I had to pay today and I NEVER saw doctor!!!!!!! And why would I have to pay consult fee when I paid him close to $20,000.00 for the implant? I never saw doctor.
Jul 9th, 2022

Posting for former patient whose reviews have been hidden: Dr. Rodriguez- The Butcher. You'd be a fool to go here. I went to have a crown done because my dentist was unable to get me in her office. Everything was going well... Until it came time to replace my temporary crown and have the permanent one seated. Once the crown was seated, my bite was severely off. For the next several minutes, I had a butcher in mouth - who fecked my entire bite. Rodriguez went from grinding down the crown, to grinding down at least two other teeth. Walking out I knew I would have to visit My dentist to get the bite correct. I began (and still do to this day) to have pains in mouth as a result of Rodriguez's work. A few weeks later, I went back to my doctor, who I've been seeing for over a decade, to learn what was happening with my bite and to get it fixed. What I learned was awful: I was informed that due to the work done by Rodriguez, my bite had been FOREVER altered from the original, causing the pain. To this day I still wake up in pain. When confronted, Rodriguez denied ever working on any other part of my mouth. You wished for a review, here it is. Additionally, the attitude and demeanor of the entire staff switched towards me when I requested my alloy certificate and other medical files. I was originally denied my alloy certificate, under the grounds of, "We don't do that here." A flagrant violation of their Hippocratic Oath - absolute scumbags, the people have 0 regard. I was then told by the office manager that their office was closed... at 4pm, a full hour before they actually did. Over the next coming weeks I sent several emails, requesting ALL pertinent medical files, to NO avail. It was only under treat of legal action that I finally received them, weeks later. These people are slimy gits! I was charged $450 for a crown lengthening which was NEVER performed. Upon writing this review, months later, I have still not been refunded for that procedure. So, all in all, they stole from me and totally botched my mouth. And I've been friendly with these people for roughly seven years, went to middle school with their son. If they did it to me, they'll do it to you too. How they still have a practice, let alone a doctorate in anything, is totally beyond me. If I have one regret in my life at 19 years of age, it is walking into their office. I wish I could go back. I hope people reading this can learn something from my story. Signed, J.C.L
Jun 29th, 2022