Mullis Eye Institute

I see their ads on TV, but be warned, if you go there plan to spend the day!!! My wife took a friend over there and she ended spending the entire afternoon in there. You won't catch me there, b^==^ds don't have any regard for other's time!!!!
May 7th, 2018

I have taken my dad here a few times and both times they were very slow and turned a checkup into a drawn out 2- 3 hour process. The whole time there were several nurses just sitting around chit chatting. The doctors are nice but forget about doing anything after your appointment, you better reserve an entire day.
Sep 6th, 2016

We have never been treated so rudely or had such poor service as we have since our recent trips to Mullins Eye Institute in Niceville by the staff there. My 86 yo mother has been followed in the Crestview office for several years and has had excellent service and care by both staff and providers. She was recently told she needed a capsulotomy on her lens replacement and procedures were only done at the Niceville office.  The staff are rude, flippant when asked questions about the extremely long waits more the 1.5 hours. Sitting in the waiting room HIPPA is definitely not followed as from where I sat for 4 hours I clearly heard patients names, social security numbers, diagnosis and more. I also listened to the staff laughing and talking about their weekend and so forth so we how are waiting get the idea they are doing nothing. Most patients are elderly and don't understand what is going on.  I saw them send one elderly woman back home 3 times because they said her insurance card was wrong then when her daughter came back with her the staff said they messed up. I don't know if the physician know what a poor picture of their business the staff portrayed but we will not go back.
Apr 9th, 2018