Crash Champions Collision Repair (Annie's Collision Center)

Brand New car was there nearly 4 months after hitting a deer. They couldn't get parts. Just got car back, still missing a part so we'll have to come back whenever it's in. We did get them to waive half of our deductible due to ridiculous car rental circumstances. Poor communication. Super busy place but likely not enough staff.
Mar 24th, 2023

This was my worst experience ever! Not only did it take 4 months to complete the fix on our 2022 brand new car, they refused to help with any car rental expenses. Moreover, after there poor service they wouldn't waive the $500 deductable. Please, do not recommend this company our use them under any circumstances unless you like being taken advantage of in all ways. Service: Body & Trim
Mar 19th, 2023

This location replaced my bumper on my Lexus a little less than a year ago. During Hurricane Ian a tree fell on my car and the bumper came off plus additional damage. I waited because my car was still drivable. After the encounter I had with Mike I will never go back here again. Yeah you guys are a Lexus preferred dealer, but you will not get a dime from you. Customer Service is always first and being short and rude with customers will get you" NO WHERE." And for the record you should always get more than one estimate. Who cares what insurance company you USE to work for. This isn't my first insurance claim and it want be my last, but it will be last time I recommend or use your services. And stop lying to customers saying that your phone is not working. It works just fine!!! You guys just don't want to talk to anyone, because of the business the hurricane brought to you. Service: Auto detailing
Feb 4th, 2023

Great service and work
Jan 23rd, 2023

This business will NOT return calls as they promise will not use them and others should be WARE . TRULY ONE STAR WORTHY!
Dec 28th, 2022