Shula's Restaurants Corporate Office
-
3020 NE 32nd Ave
Fort Lauderdale, FL 33308 - 954-393-1920
Hours
Chamber Rating
-
J P
What is or isn't going on in Cleveland? They web-site shows hours on Sunday's and we went there and NOT EVEN OPEN!!! Come on these guys are that short staffed??? The restaurant next store was ROCKONG !!!
Sep 12th, 2022 -
Bob Cantwell
Jul 22nd, 2019 -
Magdalena Galarraga
(Translated by Google) That is Okkk. (Original) That is Okkk.
Apr 8th, 2018 -
Veron Coleman (Billy Ray Valentine)
Very clean and professional. Building lobby and elevators are impeccable
Aug 3rd, 2017 -
T J
Shula’s Steakhouse Keeps Sliding Downhill! The quality of the food is decant the steaks are excellent! I can get better service at Chillis or even Denny’s. I have to admit I am shocked this 5 star dinning has such poor waiters and managers. We got to our table and immediately the assistant waiter filled our water glasses. We are on the start to a nice evening. The main waitress takes our order and disappears. No really, she actually disappears, we never saw her again the entire evening. I had to get my own refills of water and soda by walking to the bar, since she never showed up after she took our order. The food arrived by another waiter. Again, our waitress or manager never checked up on us to see how we are doing or if the food was to our liking (A standard practice at fine dining restaurants). Again, I had to walk to the bar to get refills on water and soda. You would think another water or a manager would even realize a customer keeps walking to the bar to get drink refills. NOPE! The waitress arrived from the kitchen with our check and dropped it off without saying a thing. I turned to her and said “Welcome Back, It’s nice to see you again.†She turned to me and said “have a nice night.†HERE IS THE ISSUE: This restaurant automatically includes an 18% gratuity on the check. THERE IS NO INSENTIVE TO GET GOOD SERVICE! A restaurant like Shula’s should always have good service, it is supposed to be a fine dining. ($52 for one steak, $12 for a side) we expect good service! But, think about it, the gratuity is already guaranteed. Why bother actually providing good service? It’s not like they own Shula’s, what do they care if you come back or not. I also blame the manager, since he allows this type of service to happen right under his nose. If he doesn’t realize what’s happening, he is negligent. Either way management needs to change. The night before I went to a restaurant called the “Lobster Bar†in Miami Beach, another expensive 5 star dining restaurant. I had one waiter and assistant waiter serve us throughout the dinner. The level of service was amazing! Service you would expect from this level of dinning. The bill came and to my surprise the gratuity was not included. You mean these waiters actually had to earn their money by actually providing amazing service. I am so glad this restaurant didn’t include gratuity in their bill, because I decided to give them a 30% gratuity to the standard 18% that would have been added if they were like Shula’s which adds the gratuity automatically. Shula’s needs to rethink the automatic added gratuity idea and either replace or retrain ALL the wait staff at the Miami Lakes Shula’s and get new management! This place is a mess!
Sep 25th, 2017
Contact Info
- 954-393-1920
Questions & Answers
Q What is the phone number for Shula's Restaurants Corporate Office?
A The phone number for Shula's Restaurants Corporate Office is: 954-393-1920.
Q Where is Shula's Restaurants Corporate Office located?
A Shula's Restaurants Corporate Office is located at 3020 NE 32nd Ave, Fort Lauderdale, FL 33308
Q What is the internet address for Shula's Restaurants Corporate Office?
A The website (URL) for Shula's Restaurants Corporate Office is: https://www.shulas.com/contact-us/
Q What days are Shula's Restaurants Corporate Office open?
A Shula's Restaurants Corporate Office is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is Shula's Restaurants Corporate Office rated?
A Shula's Restaurants Corporate Office has a 2.5 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Shula's Restaurants Corporate Office
Overall Rating
Overall Rating
( 6 Reviews )J P on Google
What is or isn't going on in Cleveland? They web-site shows hours on Sunday's and we went there and NOT EVEN OPEN!!! Come on these guys are that short staffed??? The restaurant next store was ROCKONG !!!
Bob Cantwell on Google
Magdalena Galarraga on Google
(Translated by Google) That is Okkk.
(Original)
That is Okkk.
Veron Coleman (Billy Ray Valentine) on Google
Very clean and professional. Building lobby and elevators are impeccable
T J on Google
Shula’s Steakhouse Keeps Sliding Downhill!
The quality of the food is decant the steaks are excellent! I can get better service at Chillis or even Denny’s. I have to admit I am shocked this 5 star dinning has such poor waiters and managers. We got to our table and immediately the assistant waiter filled our water glasses. We are on the start to a nice evening. The main waitress takes our order and disappears. No really, she actually disappears, we never saw her again the entire evening. I had to get my own refills of water and soda by walking to the bar, since she never showed up after she took our order. The food arrived by another waiter. Again, our waitress or manager never checked up on us to see how we are doing or if the food was to our liking (A standard practice at fine dining restaurants). Again, I had to walk to the bar to get refills on water and soda. You would think another water or a manager would even realize a customer keeps walking to the bar to get drink refills. NOPE!
The waitress arrived from the kitchen with our check and dropped it off without saying a thing. I turned to her and said “Welcome Back, It’s nice to see you again.†She turned to me and said “have a nice night.â€
HERE IS THE ISSUE: This restaurant automatically includes an 18% gratuity on the check. THERE IS NO INSENTIVE TO GET GOOD SERVICE! A restaurant like Shula’s should always have good service, it is supposed to be a fine dining. ($52 for one steak, $12 for a side) we expect good service! But, think about it, the gratuity is already guaranteed. Why bother actually providing good service? It’s not like they own Shula’s, what do they care if you come back or not. I also blame the manager, since he allows this type of service to happen right under his nose. If he doesn’t realize what’s happening, he is negligent. Either way management needs to change.
The night before I went to a restaurant called the “Lobster Bar†in Miami Beach, another expensive 5 star dining restaurant. I had one waiter and assistant waiter serve us throughout the dinner. The level of service was amazing! Service you would expect from this level of dinning. The bill came and to my surprise the gratuity was not included. You mean these waiters actually had to earn their money by actually providing amazing service. I am so glad this restaurant didn’t include gratuity in their bill, because I decided to give them a 30% gratuity to the standard 18% that would have been added if they were like Shula’s which adds the gratuity automatically.
Shula’s needs to rethink the automatic added gratuity idea and either replace or retrain ALL the wait staff at the Miami Lakes Shula’s and get new management! This place is a mess!
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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