Chamber of Commerce

      SERVPRO

      ( 97 Reviews )

      SERVPRO
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      Chamber Rating

      Verified Member
      4.7 - (97 reviews)
      90
      0
      0
      0
      7
      Read Our 97 Reviews

      Chamber Rating

      Verified Member
      4.7 - (97 reviews)
      90
      0
      0
      0
      7
      › ‹
      • Susan

        There is nothing positive to say....uncommunicative, continual delays, and bad customer service. The worst was dealing directly with the manager and his attitude. They didn't have a drain in the sink properly and ruined other items that were not flooded earlier...not even an apology or attempt to correct
        Jan 19th, 2024

      • Carol Murray

        My husband and I had a terrible water leakage in our garage where water had sprayed all over the lower section of the walls around and behind our HVAC units and water heater. This led to a major black mold problem in this entire area. We hadnt been able to see this because of having so many things stored in front of that entire area. Once I saw the wet wall in the laundry room we then found the disaster in the garage. Jeremy and Oney with SERVPRO of Fernandina Beach were the experts who did a remarkable job of restoring it like it never even happened. I highly recommend this business!
        Jan 19th, 2024

      • Shelly Sutton

        Incredible customer service and professionalism from Alyssa and Jack! Would definitely use this service again!
        Jan 7th, 2024

      • Destruct Nada

        Alyssa and Jack did an amazing job cleaning up our flooded bathroom!!!
        Jan 6th, 2024

      • Andrea Good

        Had an issue with stagnant water. Servepro was able to restore to a like new condition. The customer service and professionalism was top notch. Absolutely would recommend!
        Dec 28th, 2023

      Read Our 97 Reviews

      About
      SERVPRO

      SERVPRO is located at 1678 S 8th St Ste G5 in Fernandina Beach, Florida 32034. SERVPRO can be contacted via phone at (904) 729-2401 for pricing, hours and directions.

      Contact Info

      •   (904) 729-2401

      Questions & Answers

      Q What is the phone number for SERVPRO?

      A The phone number for SERVPRO is: (904) 729-2401.

      Q Where is SERVPRO located?

      A SERVPRO is located at 1678 S 8th St Ste G5, Fernandina Beach, FL 32034

      Q How is SERVPRO rated?

      A SERVPRO has a 4.7 Star Rating from 97 reviewers.

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      Ratings and Reviews
      SERVPRO

      Overall Rating

      Overall Rating
      ( 97 Reviews )
      90
      0
      0
      0
      7
      Write a Review

      Susan on Google

      image There is nothing positive to say....uncommunicative, continual delays, and bad customer service. The worst was dealing directly with the manager and his attitude. They didn't have a drain in the sink properly and ruined other items that were not flooded earlier...not even an apology or attempt to correct

      Business Response on Google Jan 26th, 2024
      Hi Susan, thank you for bringing your experience to our attention. We sincerely apologize for the inconvenience and disappointment you encountered during your recent interaction with us. Your feedback is invaluable to us as we strive to improve our services and ensure that all our customers have a positive experience. We understand how frustrating it can be when expectations are not met, and we regret that we fell short of delivering the level of service you deserve. Please know that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to discuss your concerns further and work towards a resolution that meets your satisfaction. Please feel free to reach out to us and we will do everything in our power to make things right.Once again, we apologize for any inconvenience caused, and we appreciate your understanding and patience as we strive to improve our services.

      Carol Murray on Google

      image My husband and I had a terrible water leakage in our garage where water had sprayed all over the lower section of the walls around and behind our HVAC units and water heater. This led to a major black mold problem in this entire area. We hadnt been able to see this because of having so many things stored in front of that entire area. Once I saw the wet wall in the laundry room we then found the disaster in the garage. Jeremy and Oney with SERVPRO of Fernandina Beach were the experts who did a remarkable job of restoring it like it never even happened. I highly recommend this business!

      Business Response on Google Jan 9th, 2024
      Hi Mrs. Murray, thank you for the kind words. We appreciate your positive review, and it is our duty to help you! We hope your home is water intrusion free from now on. You are a valuable customer of ours.

      Shelly Sutton on Google

      image Incredible customer service and professionalism from Alyssa and Jack! Would definitely use this service again!

      Business Response on Google Dec 21st, 2023
      Hi Shelly, thank you for the awesome review. We appreciate your kind words and mention of our workers. We were grateful to work for you and your business. Hope you have a great Christmas that is water intrusion free!

      Destruct Nada on Google

      image Alyssa and Jack did an amazing job cleaning up our flooded bathroom!!!

      Business Response on Google Dec 20th, 2023
      Hi Destruct, thank you for leaving a Google review! Your feedback is greatly appreciated and helps us improve our services. We're glad to have you as a satisfied customer. Thank you again for your support!

      Andrea Good on Google

      image Had an issue with stagnant water. Servepro was able to restore to a like new condition. The customer service and professionalism was top notch. Absolutely would recommend!

      Business Response on Google Dec 30th, 2023
      Hi Andrea, thank you for the kind words and positive review. We appreciate doing work for you and were glad to restore the carpet that has been water damaged in your home. Hope you had a great New Years and we hope you have a water intrusion free home from now on!
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      Overall Rating

      Overall Rating
      ( 97 Reviews )
      90
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      0
      0
      7

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