Good Roots Nursery

The gals in there were very helpful and extremely nice. I am sad to see this place close, hopefully they will reopen to another location.
May 31st, 2022

Very helpful staff! Good prices! I highly recommend this nursery.
Apr 16th, 2022

Buyer beware. Sold us a tree that was diseased. Leaves fell off after a couple of days. Contacted them was told the tree was going into a dormant stage? Told us if the tree doesn't improve in another 2 weeks contact them. 2 weeks went buy. Said it's still in dormant stage. Give it about a month. Went back said the tree doesn't bloom until March. Then was told to cut off a branch if green it's not dead. Cut off a branch no green brown dry dead. After that told us we didn't plant the tree correctly. The tree lost all of its leaves during transport from their facility to the house. They sold us a diseased tree. Gave us the run around and would not replace the tree for no cost. Terrible customer service. Beware please. Such a run around.
Mar 31st, 2022

Knowledge and selection Second to none....
Feb 22nd, 2022

I am new to gardening and was excited to come here and add to my garden. I passed by 4 nursery's to come to this one. The nursery does not carry fruit trees besides a blue berry and some other. I went to approach a lady to ask her if they carried ocean forest plotting soil. She said no and pointed towards the sample soils they do carry. I then asked her if she could identify my avocado tree leaf for some staining of some kind was on it. She pulls out her phone and automatically that's a red flag for me. I understand there's apps to help identify fungus and such things. But I know how these apps work and a minority of the time they can not diagnosis the issue. And it didn't. The lady who helped me was extremely kind. She then went to ask another lady for guidance and the lady asked her to wait until she was done finishing up a text message. No issue but kinda odd. Now the lady who was now attending us was kinda rude and making comments I didn't think were necessary to make. She then asked me to wrap my leaf samples in a napkin to have them thrown away. She did say it wasn't a smart idea to bring them how I did simply because any thing on my leaf can carry to their plant.  And I understand that completely. But as a new potential customer I wouldn't feel comfortable purchasing plants from this nursery when their staff is uneducated about plants and their health. "What if my leaf did cause a disease" they would not know how to properly care for their own plants and those plants would end up in our homes.... I also think their pricing is on the high end. For example I purchased a 15 gallon coco plum at a nearby nursery  for 15 dollars. It was about 5 feet tall. And here at this nursery for what looked like a 3 gallon it was selling for the same price. And if this was a high end nursery I could definitely see why they charge fairly. But considering their staff aren't really familiar with identifying leaves and their plants potentially not being cared for properly I wouldn't consider it to be.
Mar 10th, 2022