Smart Tints Window Tinting & Electronic

Dec 23rd, 2019

Feb 3rd, 2016

The owner is a real jerk. I found this place on craigslist to install a Viper alarm system. The sensitivity was set too high and I would get false alarms even when the neighborhood ice cream truck would drive by or when UPS or the garbage truck would drive by. When I called the owner told me to come in at 11am on a Tuesday and they would "take a look at the problem". I got there at 11am and was told "the owner and alarm installer are not here today". Mind you, I live in North Miami and it takes 30 minutes for me to drive this place. Then I called again and was told to come on Friday at 2pm. When I got there, the the owner was rude and behaved like I was irritating him. After waiting 45 minutes before they even began on my job they pulled everything out and dismantled my dashboard and in the end said it was fixed. They said they had replaced the brain. I got home and the problems remained. I went there a third time (another 30 minute drive each way) and this time the Owner (once again in a bad mood) said they would replace the entire system with a brand new one. On the way home I realized the wires where left hanging out and when I press the brake pedal on my car it gets caught on one of the wires from the alarm. Basically these guys are so lazy they did not even bother to shove the alarm system and wires back deep enough into the dashboard. Any Car thief could easily snip the wires and would not even have to take the dashboard out to deactivate the system. This is the quality of service you can expect from this company. The owner is a jerk and his work ethic is lower than below standard. They are lazy people and I never once insulted them or raised my voice in anger and nevertheless they treated me like dirt. This is one of the worst experiences of my life in terms of customer service. They dont give a damn about doing a good job.
Dec 7th, 2014