Special T Auto Body - Crystal River

Jon Fagan _{on Google}

Mar 19th, 2024

Didn't get any work done. They couldn't fix the problem with my jeep but recommended a shop. Nice people.

Brian Perine _{on Google}

Mar 14th, 2024

Great people to deal with. Excellent work!!

Roger Henson _{on Google}

Jan 8th, 2024

I really tried hard not to do this. We chose to use this company to support local small business. After 4 months of back and forth we were finally informed that the car was finished minus a small plastic piece under the mirror. I got the keys from the shop and let them know I would be back after closing to pick the car up once I had a ride. When I got in the check engine light was on. I drove home to find the transmission not shifting, the AC blowing hot, and the power steering make a noise. Part of the repairs were crushed lines so I knew what the issue was. Power steering fluid was empty, AC was not recharged and transmission fluid empty. Took the car to dodge who had it for another month (yes 5 months no car) just to find the transmission was compromised due to negligence and had to be replaced. Fast forward car is repaired. Still needing pin stripes and the plastic mirror piece from the body shop that they said they would call about when they received. Went to the shop to ask when they would finish just to be informed they would need to ask our insurance company for more money. So they replaced a fender that was pinstriped and refuse to finish without more money. Awesome customer service. If you go here and they say they will call you back.......nope. Don't expect them to stand behind their work or call you back. Every time we call the desk lady will say I will call you back. Her call back button is broken. Clearly a tactic to get off the phone. Oh and I am still trying to figure out how they cashed my insurance checks without my signature.

Michele Barrett _{on Google}

Dec 10th, 2023

Great communication, exceeds expectation