Cross City Florist

Ava's doesn't even deserve a 1 star rating! Extremely disappointed and I will not be using them again. I requested flowers for my father's birthday to be delivered on 2/23/2018. The arrangement I selected was promised 'same day' delivery. They were not delivered on 2/23, 2/24 or 2/26. They are not scheduled to be delivered until today, 2/27. After calling to voice our frustration, we were refunded $3.99. Really, is that the going rate for a delivery that is 4 days late!!
Dec 28th, 2017

Cross City Florist is one of the worst vendors I have ever used. I called on Wednesday December 9th to order $60 worth of fresh flowers regarding a death in a friend's family to be delivered to the recipient's home (which I was told by the woman i spoke to on the phone was less than 2 miles from their shop). I was informed the flowers might not be delivered until Thursday because they were waiting for fresh flowers to be delivered to their store. I responded that was fine. I specifically said I wanted the flowers delivered to the recipient's home and not for the funeral service. I contacted the family on Saturday December 12th and found out the flowers were never delivered. I called the store on December 12th and was told the flowers were being delivered to the service. I did not ask for that - but I said that was fine, as long as they would be delivered. I spoke to the family the morning of Sunday December 13th and was told an arrangement was delivered (a peace lily with only my name and not the message I gave to the woman who took the order). i sent an email to the store requesting a refund and never received any type of response of apology or explanation. An abysmal experience. Only because something was delivered I am not disputing with the credit card company...however I do not want anyone else to deal with the unprofessional behavior of this vendor. At the very least, an apology and an explanation for their poor service is due.
Jan 19th, 2016

I spent almost $100.00 on flowers for a funeral. To my disappointment the flowers were the smallest ones I've ever seen. They even had fake ones in there. How embarrassing, I would have sent no flowers at all if I knew they were going to be that small. Then again, maybe the florist didn't think I would check up on them. So disgusted
Oct 12th, 2014