One Source Medical Group

Worst company ever!!! They send out your supplies whenever they feel like it!!! I should of had mine over a week ago and come to find out they still haven't shipped them!!! Ended up in the hospital due to their careless greedy company!!! Hired a lawyer to sue this company for all the times I have been hospitalized because of them!!! But they made sure they charged my insurance for all the supplies two weeks ago!!! This company needs to be shut down!!!
Sep 13th, 2023

They don't care about the company or the service they are providing. It's a shame in the field that you should have the most competence and compassion. They have the least. They constantly make mistakes and then don't rectify them. People suffer when they make mistakes. I didn't realize this was the new work ethic of America. Medicaid or not we are still humans and deserve to be treated with respect. Karma
Nov 10th, 2022

Dont waist one minute with this company. My son has been on a feeding tube for 7 years and he recently was changed to Medicare. That said we had to switch DME companies and called One Source. I have spoken to numerous reps and given them all the info they requested and still no supplies. There is always an excuse. We have been dealing with them for 6 weeks and I am now in trouble as my son is a week away from being out of food and supplies.
Aug 9th, 2022

I get an automated phone call from one source to refill my son's briefs and chucks. I follow the prompts and the rep asks me what I need. I explain that I need to refill my son's supplies. She supposedly doesn't see a script on file but explains he has 2 refills. Well if you don't have a script how can you tell me he has 2 refills? I call back and the 2nd rep says ok your good to go, your order will be shipped tomorrow. No one seems to be on the same page.
Sep 30th, 2020

Jun 26th, 2020