Access 2 Care

Their transportation service sucks. For 3 Dr appointments they didn't show and I wasn't warned the next appt the following week they got me there late and no one eve showed back up to bring me home I sat 4 hours in the front yard on a very windy day waiting had my phone on hold for 1 and a half hr till it died still never showed up .then since I had to reschedule all the appointments they couldn't do one cause it want 48 hrs notice but yet they made m e miss that appt didn't acknowledge it. Had to pay $20 twice to get a ride with a neighbor
May 1st, 2022

Failed to provide ride to Dr. appointment in time. Failed to respond to complaint. I missed my appointment with a specialist.
Apr 29th, 2022

If i could give them 0 stars i would. First of all 9/10 representatives i have spoken too are very rude and legit do not care about helping you. If you use them its probably because its the only choice insurance has given so not an option. One person will tell you one thing and someone else will tell you something different. Their "miscommunication" is shocking and will cost you the consequences not them and they do not care to help or fix whatever mistakes were done on their part. Honestly do not know how they get away with all this all their reviews will tell you the same thing.
Apr 22nd, 2022

Apr 19th, 2022

Apr 17th, 2022