Tru Closet Pros

Oct 4th, 2021

Sep 16th, 2021

The good news: The closets turned out very well. The desk, shelves and mudroom closet cabinets look good. The installers are very polite, professional, and conscientious. The bad news: Terrible designs for the office desk and mudroom bench. Both are much too high to be fully functional. The industry average height of a mudroom bench is 18 inches. The mudroom bench Tru Closet Pros installed here is 28 inches high ... i.e., several inches higher than my barstools. I'm just over 6 ft tall. When I sit on the mudroom bench, my feet are almost 8 inches off the floor. Obviously, the bench is practically useless for children. Likewise, the office desk is abnormally high. Again, the industry standard for office desks is 28 to 30 inches. The Tru Closet Pros desktop is 38 inches. I will need a tall barstool to sit at my desk. (And, oddly, the height dimensions for these items was NOT listed on the designs provided.). Next, the company's organization prior to installation is horrendous. For the first attempt at installation, a large number items were not present. This caused the installers to be more than 3 hours later than scheduled. And even though they worked past 7 PM, they could not complete the job due to many missing parts and a desktop that not nearly the correct size. For the second attempt at installation - a couple of weeks later - the installer arrived almost 4 hours after the scheduled time. He stayed until 8:45 PM to complete the job. But again, he was missing one piece -- the hanging rod for the mudroom closet. BOTTOM LINE: Stick to their closets ... and be prepared for them to arrive 3-4 hours after their scheduled arrival. Services: Pre-made cabinets, Cupboard installation, Cabinet design, Installation, Custom cabinets
Sep 2nd, 2021

Aug 16th, 2021

Love my new closet-Chris was so great and catered to everything and was so careful with my home I didn’t even notice he was here! Highly recommend!
Jul 8th, 2021