wb medical transport

Awful. 0 stars. Transportation for a centenarian from a physical rehab facility. Driver was unbelievably rude to all family-members informing him of pt's age, pain level, and medical status to ensure she'd be carefully transported. Instead of recognizing this as information about how frail she was, he barked, "Are you insinuating I don't know how to do my job?" He then did not wait for the facility to carefully aid him in moving her, and quickly pulled her out of bed, while she yelped, into a wheelchair. He was so careless with her that I drove with him. See photos- he belted her across the chest- above her bra- compressing her. She sat with head in hands, humiliated. Drove recklessly. Would not respond when I asked for windows cracked. Would not take her out of van until he was paid. Called boss with credit card, laughing that he was having a bad day. We felt like hostages. This was appalling treatment of a frail older adult in very precarious shape. Never again. Do not trust them with your loved ones.
Mar 19th, 2023

Best customer service Mitchelle is very good and woody respect for you guys.
Sep 30th, 2022

As a temporary resident of a rehabilitation center we had a wonderful experience w Mitchel Senexan. He made a brighter day for us with his pleasant approach by entertaining us with music (Frank Sinatra) which touched our hearts Mitchel was very polite and caring, we highly recommend this companies service. Sincerely, Nicolina and Kimberly
Sep 29th, 2022

WB medical transport are awesome company
Sep 22nd, 2022

My husband was fortunate to use wb medical transport.The service was spectacular. Both the dispatcher and the driver They were professional, respectful, and kind, making us comfortable. The vehicle was clean and accommodating. I must say their punctuality is to be reckoned with. I would sincerely recommend this company.
Sep 18th, 2022