Sephora
Yext Power Listing.

Chamber Rating

Verified Member
4.4 - (563 reviews)
371
106
41
9
36
Read Our 563 Reviews

Chamber Rating

Verified Member
4.4 - (563 reviews)
371
106
41
9
36
  • Arpo X

    I really don't understand the phenomenon of this brand and store. You see a lot of people in it with excessively expensive prices. I can't understand it but it seems to be a great success. I bought some things for my daughter and it cost a fortune, but I don't understand why it is so expensive. Very loud music but I understand your audience will like it. Lines to pay with a lot of waiting. If it had been for me, I would have left... but I was captive since I wanted to bring my daughter a present from here.
    Apr 4th, 2024

  • Isabella Kupchenko

    I recently had the pleasure of receiving exceptional service from Bianca at this location! Bianca was personable, friendly, and extremely helpful. Moreover, her honesty was refreshing. She never once pushed me to purchase products that I didn't need or wouldn't suit me. Instead, she prioritized transparency, ensuring that I felt confident in my choices. Her integrity and sincerity left a lasting impression on me, reinforcing my trust in Sephora as a brand committed to customer satisfaction. Thank you Bianca
    Apr 2nd, 2024

  • Joann

    The place was so hot I could feel germs . The older lady that was helping us didnt even talk to us all she did was shake her head yes and no . This place was so over packed and no one was pleasant nor helpful! Never coming back here again I rather give my money to people with great customer service
    Mar 30th, 2024

  • Sandra Garca

    I went recently and an employee named Mimi helped me. She was the best. In the past I've been to other locations trying to find make up and asking employees for help and they would recommend products that didn't suit my needs or match my skin tone. But Mimi was so kind and patient and really worked with me. I love the products I got and they actually match my skin tone! Thank you :) If you need an employee ask for her!!
    Mar 26th, 2024

  • Igor Dobrianskyi

    We made a purchase today at this shop. Be cautious with this cashier and this shop because they may offer a discount and then request your ID, after which they may apply for a new credit card without your permission. This happened today with my wife. Applying for a new credit card without consent can significantly damage your credit score. It's unacceptable and absolutely shameful. It's a scam, and they deceive customers. Be vigilant! The store manager refused to assist us as customers to resolve the issue. The store manager is fully responsible for the employees. These individuals shouldn't be employed here; it's a disgrace for the entire company, SEPHORA!
    Mar 18th, 2024

Read Our 563 Reviews

About
Sephora

Sephora is located at 19575 Biscayne Blvd, Space #669 in Aventura, Florida 33180. Sephora can be contacted via phone at (305) 931-9579 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Sephora?

A The phone number for Sephora is: (305) 931-9579.


Q Where is Sephora located?

A Sephora is located at 19575 Biscayne Blvd, Space #669, Aventura, FL 33180


Q What is the internet address for Sephora?

A The website (URL) for Sephora is: http://www.sephora.com


Q How big is Sephora?

A Sephora employs approximately 20+ people.


Q How is Sephora rated?

A Sephora has a 4.4 Star Rating from 563 reviewers.

Ratings and Reviews
Sephora

Overall Rating

Overall Rating
( 563 Reviews )
371
106
41
9
36
Write a Review

Arpo X on Google

image I really don't understand the phenomenon of this brand and store. You see a lot of people in it with excessively expensive prices. I can't understand it but it seems to be a great success. I bought some things for my daughter and it cost a fortune, but I don't understand why it is so expensive.
Very loud music but I understand your audience will like it.
Lines to pay with a lot of waiting. If it had been for me, I would have left... but I was captive since I wanted to bring my daughter a present from here.


Isabella Kupchenko on Google

image I recently had the pleasure of receiving exceptional service from Bianca at this location! Bianca was personable, friendly, and extremely helpful.
Moreover, her honesty was refreshing. She never once pushed me to purchase products that I didn't need or wouldn't suit me. Instead, she prioritized transparency, ensuring that I felt confident in my choices. Her integrity and sincerity left a lasting impression on me, reinforcing my trust in Sephora as a brand committed to customer satisfaction.
Thank you Bianca

Business Response on Google Apr 3rd, 2024
Hi Isabella Kupchenko, we're so delighted to hear of your recent experience, and that this Beauty Advisor assisted during your visit. Thank you for your passion for Sephora!

Joann on Google

image The place was so hot I could feel germs . The older lady that was helping us didnt even talk to us all she did was shake her head yes and no . This place was so over packed and no one was pleasant nor helpful! Never coming back here again I rather give my money to people with great customer service

Business Response on Google Mar 26th, 2024
Hi Joann, thank you for sharing your thoughts and feedback with us. We’re disappointed to hear that your experience did not meet your expectations. Your input and feedback are vitally important to us. We take pride in our client service and we will most certainly share your concerns with our team.

Sandra Garca on Google

image I went recently and an employee named Mimi helped me. She was the best. In the past I've been to other locations trying to find make up and asking employees for help and they would recommend products that didn't suit my needs or match my skin tone. But Mimi was so kind and patient and really worked with me. I love the products I got and they actually match my skin tone! Thank you :) If you need an employee ask for her!!

Business Response on Google Mar 30th, 2024
Hi Sandra, at Sephora, our goal is to create a welcoming environment and we take pride in our client service. We are glad to hear of your recent store experience and that our Beauty Advisor was kind and patient. We look forward to seeing you again.

Igor Dobrianskyi on Google

image We made a purchase today at this shop. Be cautious with this cashier and this shop because they may offer a discount and then request your ID, after which they may apply for a new credit card without your permission. This happened today with my wife. Applying for a new credit card without consent can significantly damage your credit score. It's unacceptable and absolutely shameful. It's a scam, and they deceive customers. Be vigilant! The store manager refused to assist us as customers to resolve the issue. The store manager is fully responsible for the employees. These individuals shouldn't be employed here; it's a disgrace for the entire company, SEPHORA!

Business Response on Google Mar 12th, 2024
Hi Igor Dobrianskyi, we are sorry for this experience and thank you for reaching out to us about this. We invite this client to please please send us an email at [email protected] with the date and location of their store visit so we can forward their feedback to the appropriate contact within the Sephora stores organization. Thank you.

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Overall Rating

Overall Rating
( 563 Reviews )
371
106
41
9
36

Write a Review

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