Heber's Cuban Cafe

I'm giving this 2 stars because I've been here once before and had a much better experience. Atmosphere: Wonderful. Seems like a good place to bring your family if you don't want to be surrounded by dozens of people and loud music. The place has an old-timey feel to it while not coming off as ancient. I wish I could give more than 5 stars for how this place feels and looks. Service: People are relaxed and courteous. No one seemed unpleasant, but no one told my group how things work at the restaurant. It looks like a sit-and-wait kind of place, but you're supposed to order from the counter and then sit down. After my party sat down, I waited a couple minutes to give someone the chance to tell them before I did. The Food... I ordered a Phillysteak 12" Sandwich and a Pina Colada. I regret everything. The lettuce on the sandwich was crisp and fresh looking, the tomatoes were firm but not too firm. The seasoning was on-point... BUT- The steak was tough and had some bits that simply couldn't be chewed successfully. One of my party members had the same steak and the provided knife could barely cut it. She had to grab parts like a caveman and rip them off with her teeth. I had to pull steak bits out of my sandwich and do the same. The sandwich is served on a plate that's just barely wide enough to hold it, so some of the sandwich fell on the table just from me turning the plate. The Pina Colada was just pure suffering from start to finish. It's served with an inch or 2 of foam, a squeeze of redi whip canned whip cream, and few candied cherries on top. It's room temperature, and upon drinking some I wanted to reverse time. I told my party "I swear to god, this is the concentrated mix poured into a cup." My mom ordered it, too. We both spooned the foam and whipped topping out and combined our 2 cups into 1 cup that didn't spill a drop. I took it home and added 44oz of ice to it, and I can confirm, 100%, this is the concentrated mix poured in a cup. I made a full liter of pina colada slush with it, and the flavor is still pretty strong but infinitely more tolerable than when I bought it.
Apr 9th, 2024

I waited twenty minutes and paid nineteen dollars for them to serve me spoiled chicken, cold vegetables, and they forgot to give me the onions that come on top of the chicken and I am not a picky eater at all. This is the first bad food review I have ever done on the internet. This place was bad across the board.
Apr 2nd, 2024

Love the Cuban sandwich combo with fried yuca and garlic. Very polite and nice customer service.
Mar 28th, 2024

Mar 21st, 2024

I was hoping for a great Cuban sandwich and was totally disappointed! It was the worst Cuban sandwich I have ever had!! Very little meat and Im sorry, but potato sticks do not belong on a Cuban sandwich! More of those than traditional meats and cheese. I will never go there again!
Mar 10th, 2024