Upper Cardozo Health Center

Hours

Saturday:
8:00 AM - 2:00 PM
Sunday:
8:00 AM - 2:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM

Chamber Rating

2.4 - (153 reviews)
38
13
4
8
90
Read Our 153 Reviews

Chamber Rating

2.4 - (153 reviews)
38
13
4
8
90
  • Fatima Escobar

    They never answer the calls and when they do it is in a bad way, I have made 15 calls to see that they really answer and they never do, TERRIBLE service...
    Apr 1st, 2024

  • Dilcia Villatoro

    Terrible service.
    Mar 9th, 2024

  • abdul malik

    No psychiatrist available at all, cant get pre-authorization. If your life litterally depends on your medication, THIS IS NOT THE CLINIC FOR YOU!
    Mar 5th, 2024

  • Andye, Tadele

    I have never encountered such awful customer support. I advise against anyone coming in on a walk-in basis. The way they operate is unclear. For unclear reasons, people may occasionally take advantage of you by calling them first. My son was ill, and I have to wait for about three hours. That is entirely unfair.
    Feb 19th, 2024

  • Jennifer Lopez

    The people at the walk in clinic definitely need more training when it comes to customer service. The moment you walk in their negativity makes you feel even worse than how you physically feel. The Hispanic looking lady with red, short, wavy/curly hair that was working on Friday afternoon on 4/5/24 was so rude from the moment we stepped in. She was like that with everyone in the room (even though people were being nice). Something that made me more upset was that there was a patient, an old Hispanic lady, that was simply trying to ask a question and she didnt even address her question and simply dismissed her; saying to her and everyone else that we needed to write our names down and not go straight in front of their faces. Then she proceeded to complain to her colleague about how people get confused and think that the clinic is an ER. Most of the front desk people that are Hispanic are very rude at upper Cardozo (no matter which side you are in) and this definitely needs to be evaluated.
    Apr 5th, 2024

Read Our 153 Reviews

About
Upper Cardozo Health Center

Upper Cardozo Health Center is located at 3020 14th St NW in Washington, District of Columbia 20009. Upper Cardozo Health Center can be contacted via phone at 202-469-4699 for pricing, hours and directions.

Contact Info

  •   202-469-4699

Questions & Answers

Q What is the phone number for Upper Cardozo Health Center?

A The phone number for Upper Cardozo Health Center is: 202-469-4699.


Q Where is Upper Cardozo Health Center located?

A Upper Cardozo Health Center is located at 3020 14th St NW, Washington, DC 20009


Q What is the internet address for Upper Cardozo Health Center?

A The website (URL) for Upper Cardozo Health Center is: http://www.unityhealthcare.org/


Q What days are Upper Cardozo Health Center open?

A Upper Cardozo Health Center is open:
Saturday: 8:00 AM - 2:00 PM
Sunday: 8:00 AM - 2:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM


Q How is Upper Cardozo Health Center rated?

A Upper Cardozo Health Center has a 2.4 Star Rating from 153 reviewers.

Hours

Saturday:
8:00 AM - 2:00 PM
Sunday:
8:00 AM - 2:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM

Ratings and Reviews
Upper Cardozo Health Center

Overall Rating

Overall Rating
( 153 Reviews )
38
13
4
8
90
Write a Review

Fatima Escobar on Google

image They never answer the calls and when they do it is in a bad way, I have made 15 calls to see that they really answer and they never do, TERRIBLE service...

Business Response on Google Mar 27th, 2024
Ms. Escobar, we sincerely apologize for the difficulties you encountered attempting to reach our health centers. At Unity Health Care, we aim to provide compassionate and comprehensive care, and it's clear we did not meet this commitment. We are dedicated to addressing your concerns and making necessary improvements. To help us resolve this matter and improve your experience, please reach out to us with your contact information, date of birth, and the site of your visit [email protected] call our hotline at 202-238-4248. Your feedback is crucial in helping us serve our community better. Additionally, you can now schedule your appointments online, without delays, by visiting www.unityhealthycare.org.Thank you for bringing this to our attention.

Dilcia Villatoro on Google

image Terrible service.

Business Response on Google Mar 12th, 2024
We sincerely apologize for the difficulties you encountered during your visit. At Unity Health Care, we aim to provide compassionate and comprehensive care, and it's clear we did not meet this commitment. We are dedicated to addressing your concerns and making necessary improvements. To help us resolve this matter and improve your experience, please reach out to us with your contact information, date of birth, and the site of your visit [email protected] or call our hotline at 202-238-4248. Your feedback is crucial in helping us serve our community better. Thank you for bringing this to our attention.

abdul malik on Google

image No psychiatrist available at all, cant get pre-authorization. If your life litterally depends on your medication, THIS IS NOT THE CLINIC FOR YOU!

Business Response on Google Mar 7th, 2024
We sincerely apologize for the difficulties you encountered during your visit. At Unity Health Care, we aim to provide compassionate and comprehensive care, and it's clear we did not meet this commitment. We are dedicated to addressing your concerns and making necessary improvements. To help us resolve this matter and improve your experience, please reach out to us with your contact information, date of birth, and the site of your visit at [email protected] or call our hotline at 202-238-4248. Your feedback is crucial in helping us serve our community better, and we hope to have the opportunity to re-earn your trust. Thank you for bringing this to our attention.

Andye, Tadele on Google

image I have never encountered such awful customer support. I advise against anyone coming in on a walk-in basis. The way they operate is unclear. For unclear reasons, people may occasionally take advantage of you by calling them first. My son was ill, and I have to wait for about three hours. That is entirely unfair.

Business Response on Google Mar 9th, 2024
Tadele, we sincerely apologize for the difficulties you encountered during your visit. At Unity Health Care, we aim to provide compassionate and comprehensive care, and it's clear we did not meet this commitment. We are dedicated to addressing your concerns and making necessary improvements. To help us resolve this matter and improve your experience, please reach out to us with your contact information, date of birth, and the site of your visit at [email protected] call our hotline at 202-238-4248. Your feedback is crucial in helping us serve our community better. Thank you for bringing this to our attention.

Jennifer Lopez on Google

image The people at the walk in clinic definitely need more training when it comes to customer service. The moment you walk in their negativity makes you feel even worse than how you physically feel. The Hispanic looking lady with red, short, wavy/curly hair that was working on Friday afternoon on 4/5/24 was so rude from the moment we stepped in. She was like that with everyone in the room (even though people were being nice). Something that made me more upset was that there was a patient, an old Hispanic lady, that was simply trying to ask a question and she didnt even address her question and simply dismissed her; saying to her and everyone else that we needed to write our names down and not go straight in front of their faces. Then she proceeded to complain to her colleague about how people get confused and think that the clinic is an ER. Most of the front desk people that are Hispanic are very rude at upper Cardozo (no matter which side you are in) and this definitely needs to be evaluated.


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Overall Rating

Overall Rating
( 153 Reviews )
38
13
4
8
90

Write a Review

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