TW Luggage & Leather Goods

The retractable handle on my Briggs & Riley bag broke while on vacation in the Washington DC area. We stumbled onto TW Luggage by Google search, and, wow(!), are we glad we did! From the moment I walked into the store, I knew I was in the right place. They were friendly, personable, helpful, and obviously knowledgable. I was leaving for Chicago the next day, and had made arrangements for the bag to be picked up by someone else. I confirmed it might take up to a week to repair. Much to my surprise, I received a call later that day saying my bag was ready! He said he wanted to make sure I could take the bag back to Chicago with me. The bag was fixed, and had been cleaned up as well. I can't give TW Luggage enough stars, but I hope you will give them your business. I'd support a business like this any day over shopping online. Bethesda has a gem in TW Luggage.
Mar 18th, 2024

They will take excellent care of you - fabulous selection - very helpful - extremely knowledgeable -
Mar 3rd, 2024

The staff was very knowledgeable and took the time to answer all our questions. We never felt rushed or pressured. Highly recommend Luggage & Leather to anyone who wants to feel more confident when they travel. Plus it's a family-run business!
Jan 31st, 2024

Jan 21st, 2024

Super efficient and easy to work with, all around nice and professional business that I will gladly go back to and recommend friends to as well. Thank you!
Dec 29th, 2023