Al's TV Services Center
-
1200 Wheatleys Pond Rd
Smyrna, DE 19977 - (302) 581-9249
Hours
Chamber Rating
-
Azulex Dev
Poor customer service
Sep 21st, 2019 -
Rushit Mehta
Jul 22nd, 2019 -
kalavera DOBLE H
To high price ...just for something simple....i ratte to buy another tv
May 27th, 2019 -
Ja'na Tate
Apr 4th, 2019 -
Winz Fire
At first I thought "Hey, here's a local business that I would like to support with my patronage, lets try Al's before I default to some Big Box store (like Best Buy, etc.) After greeting who I can only assume to be Albert, seeing as how its Al's TV Service Center and all, I say the following: "I have a Sharp 50" LED TV (LC-50LB481U) that has some sort of backlight malfunction. I already assume its one of three things.. One of two circuit boards or the LEDs Backlights themselves. Can you help me with this?" Immediately and almost to the point of interrupting me he says "This aint no hobby shop, you bring your TV in & it'll cost $50 for me to look at it, and then i'll quote you an additional repair cost." I persist, explaining how I'd be willing to order the required part through him, and even pay him for this service. Again, Albert interrupts me and even starts to talk over my inquiries while smugly shaking his head no and says: "This aint no hobby shop, not interested, goodbye" (and he repeats "not interested, goodbye" continually until Ieave his store. Soooo... Short-story long, Al's TV Service Center is apparently doing very well, so much so that it can afford to alienate new customers within a mere 5-minute interaction. 1/5 Stars, would not recommend. Albert is kindve a DI ( K
Mar 19th, 2019
Contact Info
- (302) 581-9249
Products
- TURNTABLES
- VCRS
- VIDEO EQUIPMENT
Payment Methods
- AMEX
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Al's TV Services Center?
A The phone number for Al's TV Services Center is: (302) 581-9249.
Q Where is Al's TV Services Center located?
A Al's TV Services Center is located at 1200 Wheatleys Pond Rd, Smyrna, DE 19977
Q How big is Al's TV Services Center?
A Al's TV Services Center employs approximately 2-5 people.
Q Is there a key contact at Al's TV Services Center?
A You can contact Al Moses at (302) 581-9249.
Q What days are Al's TV Services Center open?
A Al's TV Services Center is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Q How is Al's TV Services Center rated?
A Al's TV Services Center has a 2.2 Star Rating from 15 reviewers.
Ratings and Reviews
Al's TV Services Center
Overall Rating
Overall Rating
( 15 Reviews )Azulex Dev on Google
Poor customer service
Rushit Mehta on Google
kalavera DOBLE H on Google
To high price ...just for something simple....i ratte to buy another tv
Ja'na Tate on Google
Winz Fire on Google
At first I thought "Hey, here's a local business that I would like to support with my patronage, lets try Al's before I default to some Big Box store (like Best Buy, etc.)
After greeting who I can only assume to be Albert, seeing as how its Al's TV Service Center and all, I say the following:
"I have a Sharp 50" LED TV (LC-50LB481U) that has some sort of backlight malfunction. I already assume its one of three things.. One of two circuit boards or the LEDs Backlights themselves. Can you help me with this?"
Immediately and almost to the point of interrupting me he says "This aint no hobby shop, you bring your TV in & it'll cost $50 for me to look at it, and then i'll quote you an additional repair cost."
I persist, explaining how I'd be willing to order the required part through him, and even pay him for this service.
Again, Albert interrupts me and even starts to talk over my inquiries while smugly shaking his head no and says: "This aint no hobby shop, not interested, goodbye" (and he repeats "not interested, goodbye" continually until Ieave his store.
Soooo... Short-story long, Al's TV Service Center is apparently doing very well, so much so that it can afford to alienate new customers within a mere 5-minute interaction.
1/5 Stars, would not recommend. Albert is kindve a DI ( K