Red Dog Cooling Heating Plumbing
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37058 Roxana Rd.
Selbyville, DE 19975 - (302) 436-2922
Chamber Rating
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Jim
Red Dog Associates replaced a 9 year old - still under warranty - defective Trane HVAC condenser unit with a comparable new American Standard condenser unit (same company - different brand). We had had lingering problems with the Trane unit leaking Freon -- which was finally traced to a factory defective weld on the inside of the unit which was virtually impossible to properly repair. We also had some issues making a warranty claim... Red Dog recently bought out Associates Contracting in Dover and when I informed Ken Wood, the new owner, of this on going issue -- he IMMEDIATELY took charge and scheduled to have the defective unit replaced - under warranty. He responded to all emails and calls immediately -- and provided exceptional customer service. The unit was professionally installed -- the labor cost was highly reasonable -- and our problem was solved. I have been with Associates for over 23 years for HVAC and Plumbing since building our house. This kind of quick response -- super service -- and solving our lingering problem will certainly justify my staying with the new Red Dog Associates for another 23 + years. If you want super service -- folks doing what they say they will -- good value -- and responsiveness --- you can't go wrong with Red Dog. Service: HVAC repair
Aug 5th, 2021 -
Lori Atkins
I would recommend. It was easy to set up an appointment and they were prompt and professional. A pleasure to work with.
Jul 19th, 2021 -
Alan Manning
Ridiculously expensive!!!!! Stay away!!! Charged triple what others companies charge. Had a outside hose bid replaced which took less than 30 minutes and was charged $375.00. They say it is a flat rate fee but they won't tell you that until they send the bill. It's a real shame, used them many times before never had the overcharging issue. Service: Tap installation
Jun 18th, 2021 -
rob krizek
We needed to replace our entire 30 year old original equipment HVAC and add a ductless unit for an additional sunroom in our home in Keenwick. We did a great deal of research and identified 3 candidates who were very well rated and competitively priced. In the end the professionalism, equipment used and the overall competence of RedDog won out. We couldn't be happier their work was on time, clean and high quality. I recommend them enthusiastically. Also, the finance option was very accommodating. Services: HVAC repair, Heating system installation, Thermostat installation, Ductless heating and AC services
May 28th, 2021 -
Shanette Addicks
Fast service! Reliable and amazing customer service
May 24th, 2021
Contact Info
- (302) 436-2922
- [email protected]
Questions & Answers
Q What is the phone number for Red Dog Cooling Heating Plumbing?
A The phone number for Red Dog Cooling Heating Plumbing is: (302) 436-2922.
Q Where is Red Dog Cooling Heating Plumbing located?
A Red Dog Cooling Heating Plumbing is located at 37058 Roxana Rd., Selbyville, DE 19975
Q What is the internet address for Red Dog Cooling Heating Plumbing?
A The website (URL) for Red Dog Cooling Heating Plumbing is: http://americanstandardair.com
Q How big is Red Dog Cooling Heating Plumbing?
A Red Dog Cooling Heating Plumbing employs approximately 20+ people.
Q How is Red Dog Cooling Heating Plumbing rated?
A Red Dog Cooling Heating Plumbing has a 4.7 Star Rating from 94 reviewers.
Ratings and Reviews
Red Dog Cooling Heating Plumbing
Overall Rating
Overall Rating
( 94 Reviews )Jim on Google
Red Dog Associates replaced a 9 year old - still under warranty - defective Trane HVAC condenser unit with a comparable new American Standard condenser unit (same company - different brand). We had had lingering problems with the Trane unit leaking Freon -- which was finally traced to a factory defective weld on the inside of the unit which was virtually impossible to properly repair. We also had some issues making a warranty claim... Red Dog recently bought out Associates Contracting in Dover and when I informed Ken Wood, the new owner, of this on going issue -- he IMMEDIATELY took charge and scheduled to have the defective unit replaced - under warranty. He responded to all emails and calls immediately -- and provided exceptional customer service. The unit was professionally installed -- the labor cost was highly reasonable -- and our problem was solved. I have been with Associates for over 23 years for HVAC and Plumbing since building our house. This kind of quick response -- super service -- and solving our lingering problem will certainly justify my staying with the new Red Dog Associates for another 23 + years. If you want super service -- folks doing what they say they will -- good value -- and responsiveness --- you can't go wrong with Red Dog. Service: HVAC repair
Lori Atkins on Google
I would recommend. It was easy to set up an appointment and they were prompt and professional. A pleasure to work with.
Alan Manning on Google
Ridiculously expensive!!!!! Stay away!!! Charged triple what others companies charge. Had a outside hose bid replaced which took less than 30 minutes and was charged $375.00. They say it is a flat rate fee but they won't tell you that until they send the bill. It's a real shame, used them many times before never had the overcharging issue. Service: Tap installation
rob krizek on Google
We needed to replace our entire 30 year old original equipment HVAC and add a ductless unit for an additional sunroom in our home in Keenwick. We did a great deal of research and identified 3 candidates who were very well rated and competitively priced. In the end the professionalism, equipment used and the overall competence of RedDog won out. We couldn't be happier their work was on time, clean and high quality. I recommend them enthusiastically. Also, the finance option was very accommodating. Services: HVAC repair, Heating system installation, Thermostat installation, Ductless heating and AC services
Shanette Addicks on Google
Fast service! Reliable and amazing customer service
Overall Rating
Overall Rating
( 94 Reviews )Write a Review
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