Hot Spot Pizza & Restaurant

Chicken wings are the bomb.
Apr 2nd, 2024

Mar 31st, 2024

Mar 25th, 2024

Have been ordering weekly for years, unfortunately tonights poor customer service will end that. Ordered a cheesesteak with provolone. It was delivered with cheese whiz and provolone. Called to ask for a a new sandwich. Was told even though I deselected cheese whiz (which they call cheddar) and selected provolone that it comes standard on that sandwhich I would have had to further specify in the details that I didnt want cheese whiz . who orders a cheese steak with two cheeses, and why would I want something I deselected. This could have been solved with a simple apology and a new sandwich but I guess they value a $10 mistake more than a $50/week customer. Do better.
Mar 22nd, 2024

The darker girl at the front desk was extremely rude and literally didnt say a word to me at the counter until I was like hello? And then she was like what do you want. So I got my receipt and said thank you and she acted like no human has ever talked to her. It was quite odd and uncomfortable. It was even more weird when I got my slice and she slid it to me in the box and didnt say anything again or even face in my direction. Idk just a weird customer service experience. Pizza slice was fine, asked for crispy, wasnt crispy. Oh well
Feb 20th, 2024