Chase Bank Corporate Office

I opened a chase account based on the promotional offer present online. I was approved and I immediately set up my online account as well as my direct deposit. Today I attempted to log into the account only to confirm that the account was closed WITH NO NOTICE. The account was flagged by your fraud department for suspicious activity. The account was brand-new, i don't understand how your fraud department could not provide me with clear confirmation about why they flagged my account, they could only confirm your procedure. I would never open another account with you. You ran my credit to open this account causing my credit score to drop and then you close the account without contacting your clients. Its not consumer friendly. You are the largest bank in America and your customer service is garbage. I asked for a letter from you all stating the account was closed so that i could claim my money from my employer that's just floating and your customer service representative told me you all don't generate letters. As an officer at a competitive bank you all are horrible. That's it …. that's the review.
Sep 26th, 2021

I’ve been with chase for over 10 years and you would be surprised how they treat their customers during a PANDEMIC . they have no offers or leniency towards customers . Especially when it comes to overdraft fees. You would this because ALOT of people are out of a job they chase would treat their customers better .. I could not believe ! I would no longer be banking with chase .. DO NOT BANK WITH CHASE NOR GET ANY OF THEIR CREDIT CARDS !
Feb 17th, 2021

This place is amazing, the employees are hard-working and the best you’ll find anywhere.
Sep 22nd, 2020

(Translated by Google) The worst banking service in times of pandemic are not technologically prepared for the future, but to charge for everything. Go Bankers !!. They haven't been able to configure their telephone exchange to do the job of 24,000 employees because they don't know either. Someone has to answer from home even if it is to make the appointments. If I am asking to speak in Spanish because they assign me a representative in English who does not want to help either. (Original) El peor servicio bancario en tiempos de pandemia no están preparados tecnológicamente para el futuro pero si para cobrar por todo. Vaya Banqueros !!. No han podido configurar su central telefónica para que haga el trabajo den24,000 empleados porque tampoco saben . Alguien tiene que contestar desde su casa aunque sea para que haga las citas . Si estoy pidiendo hablar en español porque me asignan un representante en inglés que no quiere ayudar tampoco.
Jul 5th, 2020

I had a problem with my Chase credit card so I called the 1-800 number on the back. (Not sure if this was the actual office I called). I was on hold forever, given the run around, transferred from one person to another, and everyone was little or no help.
Jul 18th, 2019