Columbia Dental

Emanuela did a great deep cleaning on me. Thank you
Jun 23rd, 2022

I went in to get my teeth fixed, I I payed out over $2000 , I went in and told them that I want to pay in full. They told me that all I have to pay is $1300! I payed it and when I went back for my caps? They said I have to pay more money. Your own people play with you. I'm calling the bbb (better business bureau).
Jun 19th, 2022

STAY AWAY!! I had an appointment back in September 2021, I went in... The dentist I saw was not all that friendly, rushed me through my exam and was barely in the office with me for 5 min. She definitely made me feel less than as I spoke to her. I explained how any work that might need to be done will need to be done ASAP, as I have previously had an infection in my heart. This incompetent woman, told me it wasn't a big deal... But I knew better than that because my cardiologist had already said different. Anyways, they charged my insurance for the appointment, did x-rays and everything else... I was told I was going to need work done on my teeth (which I knew going into the appointment)... I was given a time frame of 4-6 weeks for the approval time. I call 4 weeks later and nothing was approved as of yet. I call 7 weeks later, still nothing. I call 12 weeks later and they said one part of a few was approved but I couldn't come in for the work till it was all approved. (Them being cheap I'm sure). I have called monthly and get a run around. I get transferred to different offices than the one I call. The office I need is rarely open when I do get through to the Waterbury office. It's overall very frustrating. I call today (May 9th 2022) and basically (as nicely as possible!!) tell them that this is ridiculous. I have been waiting patiently for MONTHS, in the end... I am DONE being patient. I need results this isn't fair that I have insurance and still can't get anything done. This idiot... and boy I say that instead of saying so many other words I want to say... Tells me that she is pulling up my information... In the background someone else is telling her that THEY need help... This idiot says "I will be right with you" and proceeds to put ME (the one she was already helping!!!) on hold. Only to come back and tell me that they NO LONGER TAKE MY INSURANCE AT THIS SPECIFIC FACILITY!!! So what I have been waiting 8 freaking months... and for what?! For freaking NOTHING. I am so ashamed and self conscious with my dental situation and this terrible place makes you feel even worse by not following through. I am disgusted by them and if I can keep even ONE person from wasting their time at this terrible facility... Then that's enough for me. STAY AWAY! STAY AWAY! STAY AWAY! STAY AWAY!
May 19th, 2022

Never again will i or my husband come here! The dentist that my husband saw today was awful! We went to the Waterbury office on Wolcott street and i have never in my entire life met a dentist like this one. First off she didn't want to help my husband in any way shape or form. My husband has a swollen face from one a the teeth that was bothering him and she was touching his face WITHOUT gloves and was pressing extremely hard on his face. She turned to me and said i cant do anything and walked out. My husband and i waited to see if she would come back to give us a treatment plan or something so that we could do for his swollen face to go down, she never came back in. The regional manager was so nice she calmly explained what our options were and that she would talk with her, she came back with an attitude and all angry that she had to do an extraction. She has terrible bedside manner and she definitely needs an attitude adjustment! She needs to go back to wherever school she supposedly graduated from and retake the whole course. Such an ignorant and disgusting person!
May 3rd, 2022

Went for teeth cleaning. The hygienist Emanuela ( Ela) is excellent. She has great work ethic and was very thorough cleaning my teeth! I would definitely go back to her! Recommend her to anyone who wants a quality teeth cleaning!
Apr 14th, 2022