J. Seitz & Co.

Dec 7th, 2023

I dont know what took me so long to write this review! My husband and I have been shopping here for years! We love this store! So many cool things from clothes to jewelry to beautiful things for home. And the people there are so nice! Highly recommend.
Jun 23rd, 2023

It can get pricey but youll find something for anyone and be helped by a beautiful staff.
Nov 14th, 2022

You just feel at home when you walk in. I love that this space is decorated elegantly and it feels welcoming and practical at the same time. Love perusing their unique products and getting inspired by the dedication to fair trade and eco friendly materials. Thank you for being a great resource!
Nov 4th, 2022

TLDR: pretentious, stalking staff, basic offerings. I recently had a friend visiting from out of town. She spent hours on the road coming to visit me and the first place I took her was to New Preston. I live in a neighboring town and love visiting the village. Its charming, cute and I thought we might peruse the shops for an hour or so. I was well aware that we were approaching closing time as we entered J. Seitz & Co. Shortly after entering, I realized there was no music, and that one of the staff was aggressively following me - standing 4 feet away but not engaging in a friendly way, just stalking my moves. I asked if they were closing / we were holding them up and they expressed that no, we were not. I have worked in a similar retail shop, so I try to be cognizant of these things. I also know that good customer experience means that you make everyone feel welcome and provide an amazing experience, even if it is 4:58 (which it was not)! And an amazing experience does not mean stalking your customers around the store. Be there to answer questions, offer help, but no one likes to be stalked as if theyre suspected of theft the second the enter the shop!! You never know who is going to drop $$$$ and / OR go on to recommend your shop!! I proceeded into the next room, browsing and someone came out of a bathroom, turned lights OFF in the room I was in and proceeded to act as though I wasnt there!! Some of the worst, most pretentious service Ive ever experienced! My guest inquired about a bathroom and said they didnt have one, after we just heard the bathroom flush. Like why lie? You could simply say you dont have a public restroom, but we recommend XYZ I will never be back. >>> owner review : how is this surprising when there are multiple reviews saying the same thing? And theres a difference between being nearby to answer questions and standing on top of someone staring at them, not offering help. Also, I never said there was anything wrong with having a private bathroom. But you can say that vs just lie about having one at all. >eyeroll
Mar 26th, 2023