Wallingford Plumbing and Heating

Not a very good experience.   Initially, Michael came out and quoted the work I needed done on a house I was selling here in Wallingford.  I thought we were off to a good start. Delay after delay from him, mentioning he had to go to court for something (TMI TBH), and he FINALLY showed up 3 weeks AFTER initial visit.  From the start Michael seems distracted like his mind was elsewhere. He was mumbling to himself (I thought he was on his cell) talking about his son or something. He brought the wrong valve, then he cut into a hot water pipe that wasn't even part of the project !  He started the bathroom, then said all this was taking too long and he had to go. He asked for payment for the work so far, which (im now sorry I did), finished the day, and NEVER came back to finish.  Look elsewhere folks, this guy has got something going on in his life that isnt work.  The picture is of the bathroom he started and didnt finish. Its difficult to get a plumber who will want to finish someone elses mess.
Feb 16th, 2023

Too busy,but called back!!
Apr 22nd, 2022

Poor Quality Work, Dishonest, and UnresponsivePoor Work Quality: Mike from Wallingford Plumbing installed a water heater for us in 2017. Within 4 years, the cold water fitting was corroding due to improper installation. Once we noticed the corrosion, we realized that the cold water fitting was not secured as far down the nipple threads as the hot water fitting which resulted in an improper seal and eventual corrosion. We had to replace the water heater tank after less than 4.5 years which is about half of the expected lifetime! The plumber who replaced the damaged water heater tank said when they disconnected the original fitting, it was obvious that the installer hadn't used any pipe dope or thread sealant so it was not surprising that the connection corroded. Using Wallingford Plumbing & Heating was an expensive mistake!Dishonest: Initially, we tried to give Mike an opportunity to repair the rust damage to the water heater tank. He came to look at the corrosion and claimed he needed to special order the fitting. After he left, I looked it up and it did not require a special part. He also claimed that he would have his wife schedule the repair when the part came in, but we did not receive a call or text to schedule a follow-up visit. He said it would take days for the part to come in, but any plumbing supply (or even Home Depot/Lowe's) carries the fitting so if he wanted the work, he could have gotten the part easily.Unresponsive: I initially contacted Wallingford Plumbing in early June regarding concerning corrosion that was noticed on the hot water heater tank that Mike has installed 4 years earlier. It took 2 calls to actually get on Mike's schedule. He finally came to look at the corrosion in mid-June; he basically used a wire brush to rub the visible corrosion away which resulted in a small leak from the fitting (there was no visible leak until after Mike inspected the corrosion). He recommended that we just put a rag around the fitting until the repair could be done. A week later, I hadn't heard from Wallingford Plumbing so I followed-up; no response. Another week went by and I followed-up again; no response again. By mid-July, I still hadn't heard back after calling and texting to check on the status of the part and reminding Wallingford Plumbing that they had left me with a leaking water heater. Finally, I got a call back and Melinda claimed she "dropped the ball" and she would check to see if the part was on the truck and try to get us on the schedule; again, she never called me back.Bottom-line: If you enjoy spending money on poor quality work and wasting time getting the run around from an unfriendly plumber, then you will love Wallingford Plumbing. For everyone else, avoid using Wallingford Plumbing; you will regret it if you use them like we did.
Aug 10th, 2021

This is a follow-up to work prepared just a couple of years ago. Several projects were performed and many are already failing. "Fixed" leaky faucets...several already leaking again. Needed urgent repairs, just wanted confirmation if he could fix, but ghosted us...classy. Plus, he walks around the entire house with his filthy boots on. Never again!
Jul 23rd, 2021

We have used Mike for 20 years! He has replaced pipes in our home, installed a shower, toilets, garbage disposal, new kitchen sink, propane fireplace the list goes on. He is reasonable and trustworthy!
Apr 28th, 2020