Murphy Medical Associates - Stamford

Awesome people staff great work.
Dec 9th, 2021

Oct 31st, 2021

Made an appointment three days in advance. Showed up 15 minutes early parked in designated Covid Testing parking area. Called and told to wait. 45 minutes and no one showed up to perform test. Called again and again told to wait. Meantime another car arrived with several people seeking testing and they parked in the middle of the lot illegally. FINALLY after 1 and a half hours, a man came out to perform the test and promptly went to the car parked in the middle of the lot. My wife and I said "excuse me, but we have been here for ab hour and a half waiting with an appointment " He deliberately ignored us and when we spoke louder he turned aggressively, stepped towards my wife, put his hand in her face and yelled "you back off or Ill call the police" . When I became upset and again tried to explain we were waiting a long time before the other car "Chris" shouted "go home, you will NOT be tested here"!, Find another site to be tested. Murphy Medical should not allow such an employee to work with patients.
Jan 12th, 2022

As suggested, booked an online appointment on Friday for the following Monday morning at 11:30 AM. The appointment was confirmed with THREE EMAILS. We showed up at 11:15 AM and followed the signs to park and in designated area. We called to make them aware we were in the lot and we were told to put on our "flashers" which we did. At 12 noon no one had come to perform the COVID test so we called again and once again were told they were on the way out. In the meantime another vehicle showed up with a ca full of people to be tested, and they parked in the middle of the lot. Finally, at 12:45 PM a man appeared to do the testing and promptly walked over to the car with several people parked illegally rather than to our vehicle which was parked in designated area for 1 and a half hours WITH AN APPOINTMENT. My wife exited coir car and called to him "excuse me" at which time the nurse "Chris" became aggressive with my wife. He stepped towards her with his hand in her face and yelled "BACK OFF"! He refused to listen to her and after witnessing his abusive and insulting behavior, I confronted "Chris" with THE FACTS at which time he threatened to call police and stated "now I refuse to perform the COVID test so leave". This individual "Chris" was confrontational with my wife and more so with myself. I contemplated calling the Stamford Police but my wife was too upset.  Fortunately we received a call from a young woman named Lisa who apologized and came outside to perform the COVID test. I would not only recommend finding another testing site, but hope that Murphy prevents "Chris" from ever attending to patients in the future.
Jan 10th, 2022

My boyfriend and I went here for a PCR Covid test. The guy administering the tests is a one man show. Im a very understanding person, but after an hour of waiting and taking time out of my work day - what is going on? After 30 minutes of taking down our information being constantly interrupted by him putting us on hold to take other phone calls he told us hed be down in a few minutes. 15 minutes later I call him, checking in. I politely told him, I have to get back to work to which his shocking response was; Were extremely busy, and Im more busy working than you. Excuse me??? He ends that statement with a not trying to be rude, you can leave if you cant wait. I understand what youre doing is demanding and tiresome, but dont ever speak to someone that way. Lack of professionalism, poor communication, and not empathetic as a healthcare worker. Youre a disgrace. 1/5/22 (2:15-3:15pm).
Oct 10th, 2021