Madison Eye Care | enVision | an eyecare + eyewear practice

Had the weirdest eye doctor experience. The girls at the front desk were very nice and helpful. But then I have my eye appointment, it is a different doctor than expected- which is fine, but she kept trying to tell me I should be having headaches due to my vision and that I have a lazy eye- which Ive never noticed or have been told (Ive been going to the eye doctor since I was in elementary school). Then out of no where she goes let me just update my colleagues on zoom. I had no idea she was even on zoom- yes I shouldve asked why but I was just so caught off guard. The guy at the front desk was rude and seemed inconvenienced at everything. When I asked if they had my trial contacts in stock they said no and didnt even look to see if they had them. An hour later I get a call saying they do have them and I can come back to get them. I went here last year and loved the staff/care I received but not sure I will be returning for my visit next year.
Nov 26th, 2023

I have worn eye glasses since I was in kindergarten and have had countless experiences with eye doctors. Dr. Diaz was by far the best I have encountered. Unlike other offices, she did not have a 20 minute timer, but rather treated me like I was the only patient she had scheduled all day. How many doctors do you know that asks about the loved one you just lost or your remembers your beloved pet's name? Even more terrific than her bedside manner was the eye care she provided with her state of the art equipment. And the eyewear! This is the place where excellent medical care meets compassion and chic. Check out her East Haven office too -- it has a modern-vintage vibe
Nov 22nd, 2023

Horrible customer service. No one picks up the phone or returns messages. Taking my business elsewhere.
Apr 11th, 2022

Sep 1st, 2020

Had my eye exam done twice there and ordered several pair of glasses which was a wonderful experience. Doctor seems very competent and explains all steps and result of the exam very well. The front desk co-worker is super nice and accommodating. My computer glasses needed some more power which meant the brand new lenses needed to be replaced which they did for free. Would highly recommend this place.
Jun 10th, 2019