Builders Surplus

Knowledgeable staff... friendly... great selection.. very affordable..
May 24th, 2022

They have Not outrageously jacked up Prices yet. Just bought trim Much cheaper than I priced out at the bigger stores nearby. Always nice staff.
Mar 11th, 2022

Ordered New custom cabinets for a small apartment and for $7300 you think they would be nice, they were junk. Lets face it they have leftover junk. I took them back the same day. They dont want to return my money. Save some time, dont go.
Jan 26th, 2022

Apr 7th, 2021

I first bought a fiberglass pre-hung door unit with decorator glass, it was beautiful and had my contractor install it. Then the misery started, standard lock set pre-bored holes were out of alignment. Replace slab, second door had uneven jamb edge and would not close properly without hitting the frame. Replace slab, 3rd door alignment to the striker holes in frame off by 1/4". Guy came out, said it was the installation fault, BS... bottom line is these slabs have very poor quality control. After many weeks, finally an independent contractor was sent out and chipped away at the door until it would close properly and the lock set would engage. Not the installation - the door slab was the problem each time. the door and frame themselves are good quality and priced well, the quality control and time for deliver however, not very good. If I was not happy with the final product - one star would be too many. Good thing... they did finally stand behind their poor product until the issues were resolved - but that was a complete headache experience. Next; in the timeline of the above, I foolishly ordered kitchen cabinets for my kitchen remodel. Yes, the cabs were priced very well and the design by Renee was very good - better than 3 other vendors who incorrectly supplied designs that were not to the CAD spec I created. So I went with Builders, here is where buyers should take note of the Kingston Collection/Stone Harbor cabinets. 1> GHI is a China based company, which means... it takes forever to get them. 2> Base cabinets do not have full width shelves, only half width (depth). After asking about this, I was told, that's the way it is (absurd) and sorry (doesn't make it right). So if buying cabinets from them, make sure you understand ALL the details up front. All the cabinets now here, look very nice - but there is splitting of the some of the sides, not a big issue because they will be hidden when installed - but again - quality control is an issue with units purchased from Builders. Bottom line, Builders has great prices, but you DO get what you pay for. I will never buy "units" from these folks again - possibly raw materials, but never again any unit based products. I'll also add that the staff there is friendly, helpful and want to do the "right thing", but they really have no control of the products they sell - so be sure to do your own due diligence, the devil is in the details, before making a purchase at Builder Surplus.
Nov 18th, 2020