Monro Muffler Brake & Service

Great experience , very courteous, clean waiting room , fast efficient service...will recommend to all my friends
Mar 5th, 2024

Update: I did end up calling corporate 3/7/24 and they made it right. Moving my 1-star review to 3 stars. Spoke with Tanz, she was very nice and helpful! I bought breaks less than a year ago from these guys. They failed. And I just had to pay another $1300 because some guy who doesnt work there anymore incorrectly sold me the break package. But my receipt does say covered for 12 months or 12K miles and I had only driven my car 5100 miles. I will never use these guys again. Total garbage
Feb 19th, 2024

This store recently switched management and the new manager and staff are excellent. Great service and friendly help. Highly recommend.
Feb 16th, 2024

Was supposed to replace the timing belt to a relatives car. Got the work done and paid a pretty penny. This scumbag even pulls out random old parts to show he changed the parts. Got the car serviced again, for the same issues. New mechanic pulled out the the pieces that were supposed to be replaced to show us that these guys did absolutely nothing. There is a reason why this place never has cars in their lot to be serviced.
Feb 13th, 2024

I'm gonna star saying that they are not good mechanics or technicians.. they just sellers. They misdiagnosed my vehicle twice stating or saying that my vehicle have a low oil level in the engine wich it wasn't true at all. The second misdiagnosed was a Leake in the rear diferential wich again this one also wasn't true.. after I left the shop I proceeded to check my oil level and the oil was fresh and clean theere wasn't need to apply more oil all. They aren't honest they misdiagnosed your vehicle.. the only thing I can think is that they just want to sell a fake repair. I went to this shop for a couple of issues and they couldn't figured out what the issue was, what kind of mechanic are they.. don't recommend this shop to any body
Mar 9th, 2024