Pet Kare Clinic

I am so disappointed to be leaving this review, we have been clients of pet kare clinic for decades... my husband literally helped them move into their current location. Anyhoo We got a new puppy and went in for the new puppy visit and paid $97.45, we were given a goodie bag full of all sorts of things that we had no use for one of which was a puppy stool sample cup. They told us to bring back a sample of stool on the second puppy visit when he got more vaccines and implied that was part of the whole deal. Unfortunately we forgot the stool sample at home but we paid $119.15 for the second visit we were told we could go ahead and bring the stool sample in whenever we could. Again, we were led to believe that this was part of the new puppy package, and no one EVER mentioned a fee. When we brought the stool sample back we were charged another $68 without any reasoning. When I called to inquire about said $68 charge, the person at the desk (whose name is cat) would not let me speak, continually spoke over me, and said they never told us that was part of the package when in reality they did. I used to be a veterinary technician and I have to say this is the first time I have ever experienced anything like this, most times veterinarians are upfront and honest! I am so sad to have to leave this review but you should know what you're getting into.... things over there have definitely changed..... and not for the better. The room was filthy too, I'm allergic to cats and my puppy was walking around getting huge fur balls stuck to him. They used to at least sweep the rooms out between visits, so unsanitary!! I could barely breathe when I left
Mar 6th, 2024

I was visiting Steamboat for the week & my dog was having stomach issues - the staff at Pet Kare Clinic fit me in the same day. Everyone was so so kind and patient, and provided the level of care that I was comfortable with which was based on my dog's stress levels, health history, and my budget. His issue was cleared up within a day with meds. They called to check on progress the next day, and the bill was reasonable. So grateful to all the gals at Pet Kare Clinic. Thank you!
Feb 28th, 2024

Our absolute favorite veterinary office in town. Dr. Chris was a wonderful doc to our rescue dog ( that liked no one besides us). Dr. Susan is so caring with our Golden we have now. Treatment prices are great! Would highly recommend! Our Retriever says "their cookies are the best in town there!"
Feb 18th, 2024

This has taken me a while to write just due to the grief of losing my dog but I am writing this review strictly for Karen Nann, the amazing vet who was with us during my dogs last moments. I called her before 4am explaining the emergency and she met me 20 min later at the clinic, without hesitation. Karen was extremely kind and compassionate during one of the most heartbreaking moments Ive ever been through and even shared some of her personal life with me while grieving. Im grateful to her for trying to save my dogs life and recommend her and Pet Kare to anyone.
Dec 6th, 2023

Would rate 0 stars if I could. Brought my puppy to this vet for 2 years and had nothing but awful experiences. The staff here could not be any less considerate. First time I brought my dog here, they scolded me for not having him on a heartworm preventative. This was 2 weeks after I got him and the earliest appointment I could get to get him a prescription. They talked down to me the entire first appointment when I asked questions because this was the first puppy I'd ever had and wanted to make sure I was doing everything right. Next appointment, I come in with my now 6 month old puppy and am again met with scoffs and attitude when I asked if they could cut his nails because he has black nails, I was having a hard time getting him to hold still at home and didn't want to nick him. 'You really should be doing this yourself at home, we don't want him to associate us with a bad experience'. Okay fine, so I'm managing to cut his nails at home, now I need a refill for his heartworm meds. I go in and am told that they will do it this one time, but they are 'really busy and next time they wont do it for me unless I call ahead'. There was no one in the waiting area and a receptionist on her phone. Okay, so the next time I need a refill, I call ahead and am made to wait on hold for 15 minutes and then met with more attitude on the phone. The last straw was, over the summer I brought him in for what I thought could have been an ear infection. Lots of head shaking and scratching at his ears. They look in his ears and take a sample to look under a microscope. Come back to tell me that he doesn't have an ear infection, but they will give him a preventative ointment in each ear. Okay sure, go to pay and I somehow racked up a bill over $300 because they didn't tell me that each tube of ointment was $90 (x2) plus other fees. This place is by far the worst and will charge you crazy amounts of money to scold, scoff and take advantage of you. Can not express enough not to go here, especially if you aren't rich like the rest of Steamboat.
Nov 25th, 2023