Alpine Culligan of Salida, CO

Very good service and everything we were hoping to get.
Feb 9th, 2022

Alpine Culligan totally misdiagnosed my water problem. Problem was on the hot water side, no the cold side. Alpine Culligan installed multiple pieces of water equipment I didnt need, which of course did not solve the problem. Ended up spending thousands and thousands of dollars to no avail, with no redress from Alpine Culligan. A simple carbon filter on the hot water side fixed my issues.
Aug 19th, 2021

I had a great experience with Alpine Culligan for my softener and reverse osmosis system install. Carl helped answer all of my questions about how the system worked and completed the install in one day. He was very kind and went above and beyond on customer service!
Apr 20th, 2021

Carl really needs to work on his customer service skills. His wife is delightful, but Carl is extremely rude, confrontational, abrasive, and not willing to offer a positive solution. Carl came out to my new build in Hartsel to do the "Gold" Water test. Upon arrival he was mad that he actually had to go down into the crawl space. Actually the plumber on site said he was tired of Carl complaining, so he went down and got the sample for him. Carl received a sample from a well that had not been run in 18 months so I knew it would be turbid. Called, paid his wife over the phone and eagerly awaited my 2 weeks to receive the results. 2 weeks came and went, no word from Carl... Called on a Thursday, left a message to see how the results were going... No return call... Waited 5 days to call again. Finally got carl on the phone and he explained my well was not suitable for consumption. I explained that I needed help understanding the report, to which he got irritated that I was asking questions. I then asked him questions regarding my well depth which he wrote off as, "How would I know, I am not a well guy." Keep in ming he had just offered a $15,000 whole home R/O system and I was a little shell shocked. This in turn turned into a screaming match back and forth because he wasn't a "Well guy". I know, he's just the Culligan man, but I would assume that he would have some general understanding to the simple question I was asking. His wife took the phone from him and apologized for his behavior and said she understood my point of view. It is a shame that Carl is the Culligan Man for my area. I will not be using him, and letting everyone else know how unprofessional and unhelpful he is.
Feb 17th, 2021

These are some of the best people that you'll ever do business with. Do what they recommend, it will be perfect and probably last longer than you. They'll show up the next year and change all your filters to keep your system running perfectly and producing the best water. I would give 10 stars.
Jan 13th, 2021