InSight LASIK

After an issue with the laser in boulder, they were able to move things around and make room the following week in boulder to get me fixed up. Very grateful for their team.
Jun 17th, 2023

I finally grew tired of searching for my reading glasses and unfortunately chose InSight Laser to get lasik surgery.After calling repeatedly and leaving messages that were never returned, I set the 1st appointment that took a two month wait.  When I came for the appointment, I waited an hour in the overly full and dirty waiting room to meet with a technician then Dr. Johnson.  Dr. Carlson gave a very polished presentation.  I clearly stated my entire objective of this surgery was to get rid of my reading glasses. InSight's greatest focus and time spent was with the business manager so I clearly understood the high charges.  My insurance would pay over $4000 and I would pay almost $4000 out of pocket.They set another appointment 3 months away.  I needed to change the appointment time and again experienced calling repeatedly and leaving messages that were never returned.I received minimal surgery instructions and needed clarification and again experienced calling repeatedly and leaving messages that were never returned.  A few times I finally got a receptionist to answer who would tell me to call their surgery center and experienced the same non-communication.Foolishly, I proceeded to the surgery arriving on time and left to wait 1:20.  The receptionist was quick to get my final payment but offered absolutely no updates when my surgery would actually occur.Once in the cold surgery area, we were robed and left to wait again. Once in the surgery area, I picked up my head to ask the doctor a question only to have him grab my head like a melon and shove me back on the table.After the surgery and even many months later, I have what appears to be a very annoying dirt or debris on the inside of my lens.  Not only do I still need my reading glasses but I had to go to a higher strength.This experience was a complete waste of time and money leaving me with worse vision.
Jan 8th, 2023

Dec 7th, 2022

Reply to owner: I was there in June 2021, so I feel like you're saying you don't have a record of me to discredit my review. I feel like this group has shady tactics to try to get you to get LASIK with them. I was told from 2 other places that my lens is too thin to safely do PRK, yet InSight didn't even mention that as a possibility. They seem more focused on making money than patient safety.
Feb 5th, 2022

I love coming to see my eye doctor. Her wisdom and expertise put me at ease. Everyone on the staff is super helpful and kind.
Aug 24th, 2021