Westerra Credit Union

Adrienne Benson _{on Google}

Dec 25th, 2023

I've had so many issues with this credit union. They have a beyond buggy banking app. I haven't been able to log into my account online for months.
You literally have to call to get passwords reset. This place lives in the dinosaur age.
I thought credit unions were supposed to be locally owned and allow for people who aren't in the top 1% to not have to pay an arm and a leg to have a checking account.
Well, looks like they'll start charging customers $10/month with an average daily balance below $2,500. Don't come here to bank. They have poor technology and screw you over.
See photo below for reference of fees before banking here.

J web _{on Google}

May 28th, 2023

Absolutly the worst banking experience of my life. Do not bank here completly incompedent.they take forever to do anything.messed up my car loan by charging extra, cant seem to get to a smarter supervisor, cant wait to be done with them

Ryan Redding _{on Google}

May 20th, 2023

Oof. Hope you dont ever need member services. They can get awfully cranky.

jordan baller _{on Google}

Apr 20th, 2023

I have banked with Westerra since I was a teenager, and the service there has always been helpful. I appreciate that they are a Credit Union, and they have shared branching because they are a Credit Union. This is helpful because I can go to other Credit Unions and use their ATM's. I am also thankful that I can receive a new debit card that day and not have to wait for it in the mail. I will absolutely continue to bank with them.