Budget Truck Rental

Horrible horrible horrible!! They dont have trucks even though they say they do when you book! Drove here to find out they didnt have any then they charged me $75 no sho fee!!
Nov 20th, 2020

Bill was $20 more than quoted. When I called to inquire they told me the gas wasnt quite to the fill line despite me putting in gas and the automatic pump shut off after what I thought was full. It seems that they also added on about $10 in extra taxes and fees. Disappointed with the service, wont use again.
Jan 12th, 2020

Rented a 16' truck to move my daughter to CSU. It was painless. Dropped the truck off in Fort Collins to save mileage. Reasonably priced compared to the alternatives.
Feb 2nd, 2019

We got a rental truck on Thursday March 29th the rental place messed up on our reservation and then the truck has been broke down since Thursday and budget has not gotten us a new truck and here it is Saturday, roadside lied to us. Budget is awful they do nothing for the customers and they leave them stranded on the side of the road and they tell us oh well. This place would not return our calls nor assist with getting us a new truck. Budget is horrible. Do not use them
Jan 28th, 2017

THE WORST CUSTOMER EXPERIENCE OF MY LIFE! Very similar experience to previous posts. I had a reservation for a month, spoke with numerous customer service people (because the process felt unprofessional) but since I had a confirmation number I felt it would be fine. Without forewarning, they randomly cancelled my reservation on the day of my cross country move and I learned about this when I arrived to pick up the truck (with movers at my house waiting for me). Looooong story short - these are THE worst professional people (not some of the worst, not just "up there", not just terrible but the WORST) I have ever dealt with. From the retail center front desk, to the retail center Inventory Manager, to the corporate office reservation manager, to the Budget dispatch center mgr in Colorado - I interfaced with all of them and these are the worst collection of professionals I have ever interacted with. Liars, deceivers, lazy, uncaring with a unified single goal of getting you out of their hair as quickly as possible. In the end, I respected the person who oversees Budget in Colorado when she told me they have a flawed system. She still wanted me out of her hair as quickly as possible to get on with her day but I appreciated the speck of honesty. There's no doubt, these people will leave you dead on the side of the road. Thank God Uhaul was there to save me and my family.
Dec 3rd, 2017