A Safe Home Gas Fireplace Service, Inc.

Oct 3rd, 2021

I have used a SAFE HOME time and time again for maintenance and repair of two thermostat integrated gas fireplaces and their reliability, professionalism and honesty is bar none.
Oct 1st, 2021

We had A Safe Home come out to service our gas fireplace that has never worked properly since moving in to our new home 5 years ago. Dylan arrived on time (early, actually) and was extremely efficient. We asked questions, which he politely answered, and continued to work as we talked. He was very knowledgeable. It turns out that we had two bad wall switches, which is why our fireplace was taking forever to turn on. We also had a bad smell, which Dylan assured us was from dust (that he cleaned off). This was likely from the original home build and installation, as we haven't really used our fireplace. He checked for leaks, which there were none. After he left, we continued to have our fireplace on and the smell was already noticeably less than it used to be. The smell had been so bad, it kept us from using our fireplace! Now we can enjoy it this winter season. We cannot recommend Dylan and the team at A Safe Home enough! :) Thank you! Service: Heating maintenance
Dec 12th, 2021

They came and replaced the gas valve in my fireplace but some time ago the pilot flame went off. I called them and the person who assisted me on the phone told me that I have to open the gas valve on the wall. I could not open it because it was broken. So they did their job partially well . They never finished the job because the pilot should have been replaced as well. I am tired in this state of Colorado to pay an arm and a leg and nobody seems to finish their job well and completed. I am over , over of this. They charged me $ 175 for a diagnostic which took the guy 3 minutes, (very ridiculous), $ 215 for the part,(extremely expensive plus taxes. So I paid $ 406 for 10 minutes of miserable work and my fireplace does not work..... Very nice....
Dec 2nd, 2021

Apr 30th, 2021