U-Haul Neighborhood Dealer

Refuse to answer the phone even when calling at their ridiculous business hours of 9-2. I do not recommend youd have better luck with your neighbors truck that having these incompetent people try and help you
Apr 25th, 2022

Woman who works there is rude, unprofessional, and doesn't know what she's doing. Keeps the door locked during business hours so she has to unlock the door to let you in while waiting in the cold. Also if she can't figure out the reservation software, she should be seeking work elsewhere.
Feb 24th, 2022

horrible service on returning trailer. have always used uhaul. in past never been talked to or treated in a negative way before now!! use alternative location for service.
Aug 7th, 2021

There was a single worker on site, who was quite rude to me, lied in order to sell a part (she sold me a trailer hitch attachment saying that it was just what I needed; after a male family member pointed it out, she admitted to knowingly selling an inadequate item). She was unable to perform the basic functions of attaching U-Haul trailer to my vehicle, and demanded assistance from both my family member and me to accomplish this. (Had he not come along, it seems that the single site worker had no alternate means of completing the contract.) I recommend: Hire more workers, at least enough to physically fulfill the demands of the job. Consider keeping more hitch attachments in stock; at the very least, do NOT lie to your customers. Avoid rude or dismissive responses to questions.
Jul 4th, 2021

Good
Feb 19th, 2021