Ensignal – Verizon Authorized Retailer

Samantha _{on Google}

Nov 2nd, 2019

This place has absolutely horrible customer service. I have lived around here all of my life and have never had a good experience here. We came to the mall today to bring my nephew to see santa so we thought we would stop in this store to pay our bill. We were in the store for 30mins before the girl even acknowledged that we were there. We were being patient because she was with another customer. She wasn't even nice when she spoke to us she was very rude and all she said was "It's going to be at least another 10mins, so if you have any other shopping around to do" she didn't even look at us when she talked to us, and she made hand gestures as if she was "shooing" us away! I suggest going to the Verizon in GWS Meadows Mall. Avoid this store.

Review _{on Google}

May 30th, 2019

Laura was outstanding! So helpful and really worked with my situation. My experience couldn’t have been better. Thank you!

Chris Chapman _{on Google}

Mar 21st, 2019

The staff at this Verizon store is the best I've ever encountered. I drive extra miles just to come here, and have done so for several years. Their customer service is exactly that: service to the customer. Each time, with every employee, including Triston and Laura Martinez who worked with me this trip, the experience is very positive. I'm treated kindly, with patience and full attention. This time I needed a new phone, and left fully satisfied, understanding the nuances of my new phone, and all information was transferred seamlessly-not always the case with cloud and other storage programs.
This is and always has been a great Verizon store because of their people. Thank you. Chris Chapman

Google User _{on Google}

Mar 19th, 2019

Very great customer service and friendly.