Practical Health Solutions, LLC

Joan is an outside the box thinker, focused on Lyme disease, but has a lot of knowledge with SIBO.
May 11th, 2019

This place is a waste of time and money . The services I needed was not what I received. Dr Walters doesnt know whats shes doing. Shes not even a Dr, shes an Lpn. She did nothing put harrass me when I returned the products she sent me and would refund me for them..SHE DOESNT EVEN DESERVES A ONE STAR..,
Dec 29th, 2018

A stranger started calling me on A Saturday night, Sunday morning, and more....she refused to give me her name, and instead misidentified herself as being part of several other doctors. I found out after investigating this, that it was Dr. Waters who was calling me, although she refused to tell me who she was. She immediately started asking for money, up-front, even though I didn't know who she was, or what she specializes in. I said that I'd come to the clinic to see if it fit my medical issue, and that I'd see about an appointment there, and pay for the appointment. She ignored this, STILL refusing to identify herself, and went back to asking for money! I told her several times that I need a physical exam, not a phone consultation from a stranger, and she still refused, again talking about money. Absolutely no doctor or professional has ever asked for money up-front, ignoring my questions and refusing to qualify or identify themself. Asking for money over the phone, especially on a weekend, would be highly inappropriate even for someone ethical or qualified. I have these strange, unethical texts, and will proceed to consider reporting her to an ethics committee for Naturopaths. I don't know if she's qualified, but I could NEVER trust anyone after how she behaved. Please do not go to this woman. She seems mentally inadequate and has shown absolutely sickening, greedy behavior.
Oct 23rd, 2019

Extremely inappropriate and unprofessional woman. Texted me several times over a WEEKEND,  refusing to identify her name or what practice she was calling from, although I kept asking her who she was! She did not qualify herself or talk about anything other than money, money, and money. I needed to know WHO she was, and if she was someone who's practice matched my need. Although she was an unidentified stranger, I told her I was looking for a Gastroenterologist exam, not a phone appointment with a stranger who doesn't work with any M.D. She ignored this and went back to practically demanding a credit card to have on file or a check, in order to give me a phone appointment, which I didn't want!! For a professional to refuse and lie about her identity, and obsessively talk about money, is absolutely absurd. She sounded intoxicated. I had to investigate to find out that it WAS in fact dr. Waters who was texting me. I had to trace the number and talk to other Naturopaths to find out if they were the ones who were contacting me. Thanks to a different Naturopath who helped me, I found out that it was Dr. Waters. I've never heard of a professional behaving like this. I believe this woman may be a substance abuser, or perhaps just mentally distressed. When I told her that I would never send an unidentified stranger money, she actually became childishly defensive about, of course, that I wouldn't pay her. All she spoke about was money, and the bizarre behavior and greed was unbelievable. I plan to report her behavior and text messages to the board of Naturapathic physicians due to a breach of ethical behavior.
Apr 17th, 2019

I went to see Dr. Waters last week to try to naturally heal my low ferritin and Hashimoto's. She seemed eager to help me, even after I had told her over the phone when I was scheduling my appointment, that money was very limited. Well, I arrived a few minutes early and there was nobody to greet me in the office. I waited until my appointment time and then decided to try to call Dr. Waters to make sure I was there at the correct time. She didn't answer. I waited a few more minutes and she was still not there. I called again and there was no answer. When she finally arrived (about 5 minutes late), there was no mention of being late, no apology, nothing. The reason I questioned my appointment time was because I had received a reminder email a couple days before my appointment, and it had a different time listed than what she had told me over the phone. I went there hoping to find out the root cause of my issues if possible, and to find out what lifestyle changes I could make to see results. Well, with a couple minutes of being there she started telling me what supplements she wanted me on, and that I would need to stop taking the things I already took. She said she would go ahead and set them all aside for me and make a pile of what I would need, and make an online shopping cart to see what the total would be. All the while knowing money was very tight. When all was said and done, she wanted to sell me about $250 worth of supplements! And most of that would only be a 30 day supply. One of the supplements she wanted me to take was for a suspected bacterial infection (which I honestly don't think I have after talking with another doctor), was juniper berries. She was informed that I am currently breastfeeding and that we aren't preventing pregnancy. I ended up buying the juniper berries because she had made me feel like I really needed them. When I got home I researched if they were safe while pregnancy and breastfeeding. A lot of sources weren't clear on breastfeeding, but they are definitely not safe while pregnant. If I had gotten pregnant while taking them, it very likely would have ended my pregnancy. Another thing that was very awkward was when I was paying for my appointment. I knew she had told me it would be $225, so I made sure and had that. Then she said $280, which is apparently her rate at some of her offices. I waited a few seconds and had to remind her of the correct rate. She apologized, but it was awkward to have to correct her. So with all of that being said, I can't recommend Dr. Waters to anyone. I even reached out to Dr. Waters giving her a chance to apologize for these things and to possibly give a refund or partial refund. She never responded at all.
Jan 3rd, 2019