Dale's Carpet One Floor & Home
-
3608 Automation Way
Fort Collins, CO 80525 - (970) 372-4210
- Website
Chamber Rating
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Linda Gwaltney
Best carpet shopping experience ever! Kristen spoke with me for a few minutes about my project and was able to guide me to options that I loved within 15 minutes or so! I wasted so little time wandering around looking for patterns etc! Fabulous installation by Matt and Joe who both went the extra mile to make sure my seams were invisible! Cannot recommend this place enough for those who want great service and a streamlined experience!!
Dec 24th, 2023 -
Debra Miller
I recently had my carpet replaced and I chose Dale's Carpet One Floor & Home as my retailer. I found, from the initial contact by the sales personnel to the install of my carpet, the experience was professional, thorough, knowledgeable and customer focused. In a world where lack of product knowledge and unconcern for the customer's satisfaction seems to be the norm, Dales delivered exemplary service, beautiful product and outstanding workmanship. I will go back to Dale's the next time I need flooring! Debra Timnath, CO
Dec 7th, 2023 -
J W
We recently had our floors done by this company & we couldnt be more thrilled. The work crew was amazingly efficient & capable. Ted was incredibly knowledgeable & kind with setting up our products, delivery & service. We will definitely be using them again.
Nov 29th, 2023 -
Ray Rieker
Big selection and great customer service.
Nov 25th, 2023 -
Brucking Filliant
Super disappointing. For the flooring I wanted, the price at Dale's was more than double the quote I got from other places for exactly the same brand and style. Second, when someone came out to give me an estimate, I was told I'd get the estimate within a day or two. Nearly a week later they finally sent me an estimate. Not only was the price wildly higher than other places (more than triple the price in one case), the estimate had no details at all -- just one entry for "Materials", another for "Labor" and a third for "Tax". There was no estimate of the time the work would take, how long it would be for materials to arrive, nor when they might be able to start the work. I contrast this with other contractors who itemized their estimates: flooring materials, underlay, incidentals, dumpster rental, etc. Some other contractors also included a rough work schedule: Day 1, demo and carpet removal; Day 2, begin preparation work, etc. And of course, other contractors typically included something to the effect of "if you sign today we can start as soon as MM/DD/YYYY". Given this is a (very) pricey place, I expected substantially more.
Mar 7th, 2024
Contact Info
- (970) 372-4210
- Website
Questions & Answers
Q What is the phone number for Dale's Carpet One Floor & Home?
A The phone number for Dale's Carpet One Floor & Home is: (970) 372-4210.
Q Where is Dale's Carpet One Floor & Home located?
A Dale's Carpet One Floor & Home is located at 3608 Automation Way, Fort Collins, CO 80525
Q What is the internet address for Dale's Carpet One Floor & Home?
A The website (URL) for Dale's Carpet One Floor & Home is: http://dalescarpetonefortcollins.com
Q How big is Dale's Carpet One Floor & Home?
A Dale's Carpet One Floor & Home employs approximately 20+ people.
Q How is Dale's Carpet One Floor & Home rated?
A Dale's Carpet One Floor & Home has a 4.6 Star Rating from 132 reviewers.
Ratings and Reviews
Dale's Carpet One Floor & Home
Overall Rating
Overall Rating
( 132 Reviews )Linda Gwaltney on Google
Best carpet shopping experience ever! Kristen spoke with me for a few minutes about my project and was able to guide me to options that I loved within 15 minutes or so! I wasted so little time wandering around looking for patterns etc! Fabulous installation by Matt and Joe who both went the extra mile to make sure my seams were invisible! Cannot recommend this place enough for those who want great service and a streamlined experience!!
Debra Miller on Google
I recently had my carpet replaced and I chose Dale's Carpet One Floor & Home as my retailer. I found, from the initial contact by the sales personnel to the install of my carpet, the experience was professional, thorough, knowledgeable and customer focused. In a world where lack of product knowledge and unconcern for the customer's satisfaction seems to be the norm, Dales delivered exemplary service, beautiful product and outstanding workmanship. I will go back to Dale's the next time I need flooring!
Debra
Timnath, CO
J W on Google
We recently had our floors done by this company & we couldnt be more thrilled. The work crew was amazingly efficient & capable. Ted was incredibly knowledgeable & kind with setting up our products, delivery & service. We will definitely be using them again.
Ray Rieker on Google
Big selection and great customer service.
Brucking Filliant on Google
Super disappointing. For the flooring I wanted, the price at Dale's was more than double the quote I got from other places for exactly the same brand and style. Second, when someone came out to give me an estimate, I was told I'd get the estimate within a day or two. Nearly a week later they finally sent me an estimate. Not only was the price wildly higher than other places (more than triple the price in one case), the estimate had no details at all -- just one entry for "Materials", another for "Labor" and a third for "Tax". There was no estimate of the time the work would take, how long it would be for materials to arrive, nor when they might be able to start the work.
I contrast this with other contractors who itemized their estimates: flooring materials, underlay, incidentals, dumpster rental, etc. Some other contractors also included a rough work schedule: Day 1, demo and carpet removal; Day 2, begin preparation work, etc. And of course, other contractors typically included something to the effect of "if you sign today we can start as soon as MM/DD/YYYY". Given this is a (very) pricey place, I expected substantially more.
Overall Rating
Overall Rating
( 132 Reviews )Write a Review
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