Relion Restoration & Construction LLC

Tina Tinna _{on Google}

Mar 10th, 2022

Cant (rely-on ) them to pay their employees.

Rob Tracy _{on Google}

Sep 3rd, 2021

I called them on a Wednesday and they were able to get our facility treated that same Friday. Thank you for the quick and professional work. Highly recommended!

Kevin Miller _{on Google}

Aug 4th, 2021

My sump pump failed during our recent heavy rains and my finished basement flooded. I called Relion Restoration and they had a team at my house within an hour to assess damage and recommend a way forward. Rich and his team worked quickly to prevent further damage and immediately started clean up/drying out efforts. Their employees are friendly and respectful, and they worked well with my insurance adjuster. I would highly recommend Relion Restoration to anyone in a similar situation. Service: Water damage-related cleanup & repair

Dom C. _{on Google}

Jul 15th, 2021

Zero stars at this point. Communication is ABYSMAL and unacceptable. Started off strong - Noehemy, Rich, Drake were kind and painted a much a different picture. Everything was going be taken care of --- but things went downhill rapidly with poor communication across the team, no single point of contact, and several frustrating mistakes made by the mitigation team.
My last straw, after being as patient and forgiving as I can be, has been since
I texted the owner of the company Rich Velasquez 3 days in a row, called and left a message the 4th day, and have called the office on the fifth day to be told he's in a meeting and will call me when he's out. Did you go out of business pal? That was over several weeks ago, with no follow ups - at this point the job has been abandoned.
It's been 3+ months of hell with this company. Truly avoid hiring them if you can! They have been handling a water loss at my house, since March 23rd. For the past several weeks they've gone radio silent. My kitchen floor is down to subfloor and my basement bathroom is gutted to the concrete. All I have been asking for is an update. Even a simple phone call to tell me it's going to take a few more weeks would have been fine. They just stopped responding to me though -- not a great way to maintain a working relationship. The mitigation team also made mistakes (even almost caused a flood by not properly connecting my condensate pump back to the drain). The most ironic part is their name "Relion".. more like can't Rely on! You need to keep your customers updated in a timely manner - especially when they reach out! Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal