PaySimple

Feb 21st, 2021

This company is a scam. They set you up with credit card processors under the disguise it is a set percentage- then they charge you HUNDREDS of dollars every month in hidden fees. You try to cancel them and they charge you for months on end. The only way to get them to stop charging you is to cancel your bank account. PaySimple will not help as they are scam artists.
Jun 20th, 2020

As a business looking to leave Intuit after a decade, we were going to set up Probill and they recommended PaySimple. It has been anything but SIMPLE. We never used the processing after over a month of trying to get ACH portion set up. The only thing they accomplished was wasting my time and drafting my account twice, even after canceling via Docusign and confirming with the rep on the phone they received it. Terrible service/communication and apparently incompetent only getting ACH set up after we canceled from frustration. What a frustrating waste of time and planning to contact Probill as well to communicate how pathetic our experience was, and we will not be using them either after this recommendation.
Apr 29th, 2020

Paysimple is just a gateway for processing the cards they will not support you or your company in any charge backs and will give you big run around . We will not use them again.Then the company they use to process the cards and that company Merchant Services from Symmes Township OH told us it would be $ 500.00 to dispute the charge back ! Which is total illegal from what we were told. We suggest you use a process company that your bank uses its alot easier and very hard to dispute. And if you run the card in front of customer the customer cant dispute it then for the services you provided. Paysimple will not tell you up front that they will not support you in a claim. Paysimple gets a zero.
Mar 7th, 2020

I would not recommend this company to my worst enemy! The process is long, (you have to fill out a 102 question application and don't forget to get a Masters degree in computer science to even read the questions) the customer service is non existent (i write this message while on a 61 minute hold). I have been trying to get my account going to over 2 months... It should not be this hard. I'm a tiny fitness business taking payments less than 50 bucks, and I know EVERY CUSTOMER who makes a payment (seriously we only have 20 people! I know them personally!)
Oct 21st, 2019