Colorado Cryospa

Received a Groupon to the north location for Christmas. Owner (James) insisted that I redeem my groupon upon scheduling, not when I used or arrived at service and that I print out a screenshot of the redemption screen. This is not typical Groupon protocol. There is no specific business phone number. As far as I can tell all calls that go to the listed number go to the owner's cell phone. He answers without the business name and when I asked to make sure that I was calling the correct number he said "I guess I can help you out with that". This happened both times I actually reached anyone. I called many other times and left voicemail messages that were never returned. I called the day of my appointment to confirm whether or not I needed to bring anything with me. Owner asked whether or not I knew the address and I confirmed the Voyager address with him. When I arrived at that address the store was closed with a very difficult to see sign in the window saying that they had moved to a different location. The address on the sign was incorrect. I finally made it to my appointment with my screenshots and hand and James, the owner, almost refused to take my screenshot validating that I had redeemed my purchase on groupon. After pointing out the date of redemption he begrudgingly agreed to provide my services. The new office was in an obvious state of mid-moving. It was very difficult to actually figure out that I was at the right location because the name of the location is not what was advertised on the groupon. It is now rejuvenation something or other and off of Tracker Road in the Northgate area The woman, Connie, that actually completed the services was excellent and very understanding. The walls were super thin and I could hear everything happening in every part of the building. Not very relaxing at all. The owner seems to be a very poor businessman and hopefully he can find some people who can support him and help him run his business.
Jan 21st, 2022

I was diagnosed with satage 4 metastatic melanoma in May '21. In June, I went to Colorado Cryospa seeking hyperbaric treatment as I had learned it might be an effective tool to combat my cancer. Once there, I met James the owner. He was very understanding and knowledgeable about my situation. His team is awesome. Kirsten, Julie and of course James, became my friends. I feel that the treatment there was an integral part of my success. Thank you!
Nov 15th, 2021

Oct 5th, 2021

Very dirty!
Jun 16th, 2021

Estheticians beware. He was manipulative towards 2 of my friends. They both left crying. He will make empty promises, underpay you, and doesn't keep track of anything. He charges customers different prices to meet his quota. No esthetician lasts more than 2 months and he always hires out of state. Do NOT work at this location.
Feb 16th, 2021